Branch Assistant - Float (Part Time)

Working at Laramie County Library System is about joining an award-winning

organization that sets the bar for service regionally and nationally. The Library Journal

2008 Library of the Year, Laramie County Library System is a hub for engagement,

literacy and learning, and lifelong curiosity and discovery. With nearly 385,000 yearly

visitors to a 103,000 sq. ft. central library, two branch libraries, and bookmobile, Laramie

County Library System champions a knowledgeable and engaged community.

Job Summary

The Branch Assistant provides front-line library services at one or more branch

locations. This position delivers excellent customer service to patrons, supports

circulation and collections, assists with programs and events, and helps ensure daily

branch operations run smoothly and safely. Regular travel between branch locations is

required.

Essential Duties And Responsibilities

• Provide front-line customer service to patrons in person and by phone, assisting with
  
  

library accounts, materials, questions, and general needs.

• Support access to collections through readers' advisory and basic reference
  
  

assistance.

• Perform circulation and materials handling functions including check-in and check-
  
  

out,

shelving, processing daily notifications to the public, and maintaining collections.

• Assist patrons with library technology and equipment, including public computers,
  
  

self-check kiosks, and copiers.

• Support daily branch operations including opening and closing procedures, branch
  
  

clerical and maintenance needs, and assisting with programs and events.

• Protect patron confidentiality, and complete other duties as assigned.
  
  

Minimum Requirements

• High school diploma or equivalent.
• Six months of relevant experience, or an equivalent combination of education and
  
  

experience.

Required Knowledge, Skills, And Abilities

• Working knowledge of standard computer software and library systems.
• Strong customer service and communication skills.
• Ability to work independently with attention to detail and good task prioritization.
• Accurate data entry and filing skills.
• Ability to troubleshoot basic equipment issues and escalate when needed.
  
  

SELECTION PROCESS

Interested applicants are encouraged to apply by completing an Application for

Employment (available at https://lclsonline.org/work) and submitting a resume. The

application is open until filled. The hiring committee will contact applicants who are

selected for further testing or interviews. As a courtesy, we notify all applicants via email

when a position is filled.

WORK SCHEDULE

Work schedule will predominantly be normal business hours (8 a.m. to 5 p.m. or 9 a.m.

to 6 p.m. or a variation thereof) Monday through Friday but may consist of weekend and

evening hours as well. Anyone who works for the library must be willing to work

anytime the library is open. Laramie County Library (Cheyenne) open hours are

Monday -- Thursday 9:00 a.m. to 8:00 p.m., Friday, Saturday and Sunday 10:00 a.m.to

5:00 p.m. All employees are scheduled to attend monthly staff meetings and in-service

days in Cheyenne.

Benefits

This position receives paid time off for 13 holidays, vacation and sick leave, and an

annual personal day.

Employees are eligible to take vacation after six months of employment.

Employees may join the Cheyenne-Laramie County Employees Federal Credit

Union.

PHYSICAL EFFORT AND WORKING ENVIRONMENT

This position requires regularly moving or handling equipment, boxes, files, and library

materials weighing up to 50 pounds and standing or walking for extended periods.

QUESTIONS

For questions about this position, contact Kashawna White, Manager at

KWhite@lclsonline.org or 307.773.7210.