What are the responsibilities and job description for the Customer Service Agent position at Laramie Regional Airport?
Laramie Regional Airport is seeking to hire a Customer Service Agents. This is a part-time, evenings and weekends, up to 28 hours per week non-benefited position. The Customer Service Agents will be part of the Fixed Based Operation Team. You will be giving the customers of Cowboy Aviation the best Laramie, Wyoming experience as possible. As part of the team, you will be greeting customers as they come in, answering phone calls and questions about Laramie Regional Airport and the services of Cowboy Aviation. Basic job function is to provide reception, referral, and information functions to customers and to manage data bases which document client services. The Customer Service Agent will also be asked to keep all areas in the building picked up and clean.
Minimum Qualifications:
· Excellent written, verbal, and interpersonal communication skills.
· Basic computer skills.
· Flexible schedule.
Desired Qualifications:
· Ability to interact with the public.
· Outgoing Personality
The Customer Service Agent will be responsible for the following:
· Answers phones, route calls, take messages, and provides general information.
· Greeting and directing customers.
· Schedule appointments, meetings and conferences and assist in data collection and reports as needed.
· Possesses strong personal skills with a customer focus.
· Sales of merchandise with the use of cash and or credit card.
· Cleaning
· Assist in other areas of the airport as needed.
· Use strong customer service skills to provide the best experience possible.
Salary Range: $15.00/hour.
Laramie Regional Airport is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We will conduct background investigations for the final candidate being considered for employment.
Salary : $15