Sales Support Specialist

COMPANY SUMMARY

Laser Shot is a global leader in the design, manufacturing and installation of live-fire and simulated weapons training systems. Laser Shot proudly provides cutting-edge weapons and tactical training systems to the military, including many Special Forces units, law enforcement and government agencies around the world.

POSITION SUMMARY

Laser Shot has an exciting career opportunity for a Sales Support Administrative Assistant/Specialist. We are seeking someone that can provide customer support by assisting with sales procedures. They will process quotes, handle sales-related problems, enter new orders, track orders, and manage customer accounts.

The ideal candidate has an Associates or Bachelor’s degree and two years of progressively responsible experience in an administrative or sales position. He or she must have a pleasant and courteous personality, be extremely detail oriented, possess strong administrative and organizational skills, strong phone and computer skills, and have excellent communication and interpersonal skills.

ESSENTIAL FUNCTIONS

· Answer and route incoming sales calls to appropriate sales personnel. Pre-screen and follow-up with leads.

· Handle logistics orders for internal and external events including travel, trade shows and customer demonstrations

· Provides pre-sales and post-sales assistance with tasks such as sales paper work, sales and sales quotes

· Prepare invoices preparation of pertinent reports, as well as other projects as assigned

· Updates managers by consolidating and forwarding daily action summaries

· Provides sales vs. projection results by preparing and forwarding sales tracking reports

· Tracks sales expenses by tracking, consolidating, and summarizing expenses; forwarding for reimbursement

· Update database records in company CRM program (Activate)

· Support proposal preparation (gather data, print, bind, etc.)

· Correspond with customers who have inquiries regarding Laser Shot products or purchases.

· Record customer correspondence information and deliver to appropriate sales personnel

· Process orders for inner-office activities, product demonstrations, salesman equipment, and office equipment.

POSITION QUALIFICATIONS

Education

Bachelors Degree- Accounting.

Experience/Qualifications

Detailed knowledge and experience in MS office suite (Word, Excel, Outlook)

Ability to become proficient in multiple IT applications

Excellent management and organizational skills

2 to 4 years’ experience in sales, sales support and accounting

Strong attention to detail and consistent follow-up crucial

Excellent written and oral communication

WE ARE AN EQUAL OPPORTUNITY EMPLOYER, and our employment decisions are made without regard to race, color, religion, age, sex, national origin, handicap, disability, or marital status. We reasonably accommodate individuals with handicaps, disabilities, and bona fide religious beliefs.