What are the responsibilities and job description for the Construction Technology Support position at LaunchCode?
Brief Description
LaunchCode is recruiting a Construction Technology Support professional to work at one of our partner companies!
Position Type: Full-Time W2, Hourly
Location: In-office and onsite at active construction job sites across the St. Louis, MO area
Pay: $30-37/hr (DOE) LaunchCode Benefits (Employee Medical, Dental, and Vision Insurance at zero cost through LaunchCode)
Immediate opening
Partner. Energize. Deliver.
Our company partner is a leader in innovation, craftsmanship, and customer-focused solutions, delivering exceptional results for over a century. As a 100% employee-owned company, they take pride in fostering a culture of excellence, collaboration, and opportunity for both their clients and team members.
Construction Technology Support
As their Construction Technology Support professional, you will be a key player in providing direct, on-the-ground technology support at active construction job sites. In this mobile role, you will be responsible for delivering, replacing, upgrading, and troubleshooting hardware and mobile devices across the St. Louis metro area. Based out of their St. Louis headquarters, you will play a vital part in ensuring system uptime, user productivity, and connectivity in challenging, real-world environments.
Your Impact
LaunchCode is recruiting a Construction Technology Support professional to work at one of our partner companies!
Position Type: Full-Time W2, Hourly
Location: In-office and onsite at active construction job sites across the St. Louis, MO area
Pay: $30-37/hr (DOE) LaunchCode Benefits (Employee Medical, Dental, and Vision Insurance at zero cost through LaunchCode)
Immediate opening
Partner. Energize. Deliver.
Our company partner is a leader in innovation, craftsmanship, and customer-focused solutions, delivering exceptional results for over a century. As a 100% employee-owned company, they take pride in fostering a culture of excellence, collaboration, and opportunity for both their clients and team members.
Construction Technology Support
As their Construction Technology Support professional, you will be a key player in providing direct, on-the-ground technology support at active construction job sites. In this mobile role, you will be responsible for delivering, replacing, upgrading, and troubleshooting hardware and mobile devices across the St. Louis metro area. Based out of their St. Louis headquarters, you will play a vital part in ensuring system uptime, user productivity, and connectivity in challenging, real-world environments.
Your Impact
- Onsite Support & Troubleshooting
- Provide hands-on IT support at construction job sites throughout the St. Louis area.
- Troubleshoot hardware, software, and mobile device issues to minimize downtime.
- Perform Windows 11 migrations and device upgrades in the field.
- Mobile Support
- This is a mobile, field-based position - not a traditional desk job.
- Use a company-provided vehicle to travel to various job locations daily.
- Hardware Lifecycle Management
- Collaborate with IT Hardware Support Specialists to manage device lifecycle processes.
- Maintain inventory of commonly used devices and accessories in your company vehicle.
- Plan and prepare support activities proactively.
- Process Improvement & Documentation
- Identify opportunities to improve support processes.
- Create and maintain clear technical documentation.
- Participate in ongoing training and skills development.
- Other duties as assigned.
- Technical or vocational education in IT or related field.
- 3–5 years of experience in IT deployment, support, or integration.
- Strong hands-on experience with Windows OS and iOS devices.
- A , Network , or equivalent certifications preferred.
- Construction industry experience a plus.
- Valid driver's license required.
- Strong communication and customer service skills.
- Proven ability to troubleshoot technical issues independently in the field.
- Comfortable learning and adopting new software quickly.
- Experience with the following:
- Microsoft Office 365
- Dell Latitude laptops
- Apple iPhones and iPads
- Construction-related software (Viewpoint Vista, FieldTime, Bluebeam, Microsoft Teams)
- Ticketing systems like FreshService
- Mindset: Humble, hungry, and smart-eager to support and grow.
Salary : $30 - $37