Retail Sales Associate

Retail Sales Associate
Benefits

Employee discount

Paid time off

Paid training

Full Job Description

You know you are on this planet for a reason,

You know you are here to make a positive difference in the world,

You know that your life’s purpose is to empower others to be who they were created to be,

And, you absolutely love making connections with and helping people!

In our growing holistic center, storefront, and uplifting, positive environment, we are looking for someone who will be a natural fit with our organizational culture, is passionate about healthy living, is thoughtful, well-spoken, and professional.

We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.

Our team members are the face of our holistic center and interact with customers to help them choose health and wellness products and services, deliver top notch customer service, and empower them with natural solutions to live happier and healthier.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers' needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve store’s sales goals on a monthly, quarterly and yearly basis
• “Go the extra mile” to drive sales
• Maintain stock and store
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Team up with co-workers to ensure proper customer service

• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Skills

• Proven work experience as a Retail Sales associate, Sales representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Working knowledge of customer and market dynamics and requirements
• Track record of over-achieving sales quota
• Hands-on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly, positive, and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts, weekdays, and Saturdays
• High school degree; BS degree in Marketing or related field would be a plus
• Proficient in Microsoft Office applications and able to navigate and use social media platforms, Publisher, and Canva
• Flexibility and works well as part of a team

Other

• You are a people-person, have the ability to strike up a conversation, and love making connections with customers
• You love empowering people with solutions to health needs
• You are able to work independently, yet also able to receive direction in accordance with the company's goals and vision
• You work fast, efficiently, and are meticulous and detail-oriented
• You are self-motivated, can stay on task, and manage your own time
• You are passionate about healthy living
• You love selling products

Benefits

Employee discount

Paid time off

Paid training
Benefit Conditions:

• Waiting period may apply

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 2 years (Required)
• Health and Wellness: 2 years (Required)

Job Type: Part-time

Pay: From $14.35 per hour

Benefits:

• Employee discount
• Paid time off

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $14