Service & Parts Advisor

The Law Family Companies is a 6th generation family-owned and operated business dedicated to providing logistics solutions in the Maine, New Hampshire, and Vermont areas since 1882. We are comprised of seven companies ranging from transportation and warehousing, moving and storage, and real estate services. The family and leadership team are committed to assuring experience, stability, consistency, and creative leadership throughout our companies.

Law Motor Freight began in 1882 with just one horse and buggy! Since then, Law Motor Freight has grown to provide a variety of transportation services to New England customers, with an exceptional dedication to quality and flexibility.

Immediate opening for a Service & Parts Advisor position,

$25.00 to $30.00 an hour - BASED ON EXPERIENCE -

Monday – Friday - FT – Start: 7:00 am

What you will do on a typical shift:

• Maintain customer satisfaction index rating
• Greet customers in a timely friendly manner
• Maintaining the schedule while adding appointments
• Obtain customer and vehicle data
• If additional work is need, explain the details to the customer, including the additional cost and time considerations
• Provide estimates for labor and parts
• Establish "time promised" check with person responsible for work distribution if necessary
• Handle telephone inquiries regarding parts and work in process, appointments
• Be responsible for quality control to ensure that work is completed as requested and to reduce comebacks.
• Pull purchased parts from stock
• Set up orders for daily shipment and or pick up
• Participate in training programs
• Stock room organization and inventory tracking
  
  
  

What you need at a minimum to succeed at LMF:

• Complies with company policies, procedures, and standards of ethics and integrity.
• Efficient with all Microsoft office programs
• Former mechanical training is a plus
• Regular, predictable, and full attendance is an essential function of the job.
• Good decision-making ability and work well as part of a team.
  
  
  

Benefits for FT Employees Include:

• Overtime after 40 hours per week worked.
• PTO
• Holidays – 8 per year including your birthday
• Medical Plan – 75% funded by company
• Dental
• Vision
• Life insurance company paid
• Short Term Disability company paid
• FSA/DCA (flexible spending account/dependent care reimbursement account)
• 401(k) Plan with company match
• Prescription Drug Insurance
  
  
  

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test/physical, background check.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.