What are the responsibilities and job description for the Intake specialist position at Law Office of Abhisha Parikh?
Our law office is searching for a full-time Intake Specialist to help us succeed! You’ll serve as the first point of contact for our law firm, taking inbound calls from prospective clients in their time of need, screening, and surveying for potential cases, and helping our lawyers manage their meetings.
If the thought of coming to work every day and making a positive impact on clients’ lives excites you, start your application today!
Compensation : $15 - $22 hourly
$15 - $22 hourly
Responsibilities :
- Take calls and messages from potential new clients and screen them for consultations
- Regularly review and update the Intake Pipeline to ensure all matters are correctly categorized and tagged, maintaining organized client flow
- Keep records using Excel to track PNC conversions and ensure data integrity and accessibility
- Proactively engage with PNCs to gather comprehensive details
- Ensure all relevant documents and notes from the intake phase are reflected and updated
- Screen and assess upcoming consultations
Qualifications :
- Proficiency with Microsoft Office products, especially Microsoft Excel
- Sales or customer service experience highly valued
- Strong computer and data entry skills
- High school diploma or equivalent needed, while a Bachelor’s degree is desired
- Familiarity with case management and CRM systems a bonus
- Strong ability to communicate eloquently and empathetically a must
- Fluent in Hindi and / or Gujarati
About Company
We're a boutique immigration law firm with a huge heart and an even bigger mission. We thrive on our diversity and unique backgrounds, and this gives us an edge when it comes to helping clients.
Each of us brings a world of perspectives to the table, which keeps our approach fresh and dynamic. We genuinely respect and value the time we all need outside the office.
At our practice, the clients we serve are more than just cases; they are individuals and families filled with dreams, hopes, and often, a profound need for a safe and secure future.
Each client brings to us a unique story, one that is often marked by courage, resilience, and the pursuit of happiness and freedom.
What's so important to us about these clients is the opportunity we have to make a tangible difference in their lives. We help them navigate the complex legal system to achieve their goals, be it reuniting with family, finding refuge from persecution, or contributing their talents to a new community.
Last updated : 2024-10-03
Salary : $15 - $22
