Care Coordinator - Behavior Health

CARE COORDINATOR
Position Description: The Care Coordinator reports to the Care Coordinator Manager and works closely with the Co-Directors of Behavior Health to enhance the quality of client wellness. The Care Coordinator is accountable for the full client care cycle in all departments of the LCHD

Essential functions of this position are:

• Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered;
• Handle case assignments, conduct all screenings and assessments of assigned clients needed for care plans, review case progress every 90 days and determine need for reassessments or case closure;
• Complete all needed CCBHC Grant NOMs and enter into SPARs timely.
• Help clients achieve wellness and make informed decisions by acting as their advocate regarding their clinical, physical and environmental status directing to treatment and resource options;
• Help clients on any insurance, Medicaid or Medicare renewal or updates needed.
• Develop effective working relations and cooperate with LCHD health teams throughout the entire Care Coordination process;
• Participate in team meetings and contribute actively to the team's efforts to ensure client care needs are met.
• Interact with clients to keep track of their needed assessments, progress and to ensure satisfaction of care.
• Record cases information, complete accurately in all necessary forms and correct charting system.
• Promote quality and cost-effective interventions and outcomes; maintain knowledge of Medicaid guidelines regarding provision of services, documentation requirements.
• Set up and update client charts as needed, enter notes, maintain appointments, schedules, and complete billing documentation within timeline identified by policy.
• Track and report data need and entered into SPARs according to the CCBHC Grant guidelines
• Adhere to professional standards as outlined by protocols, rules and regulations;
• Other duties as assigned by Director.

Qualifications:

• Minimum of a high school diploma or GED with 1-3 years of relevant experience
• Ability to interact with clients, service providers, and community stakeholders in an efficient, friendly, cooperative, confidential and professional manner end to ensure quality service is provided to everyone at all times.

Additional Skills, Knowledge, and Abilities:

• Working knowledge of computer programs, such as Outlook, Microsoft Word and Excel;
• Ability to work in a fast-paced environment and to quickly grasp new ideas and new approaches;
• Requires the ability to provide positive role model for clients;
• Requires demonstrated ability to work constructively with clients, other providers and the community;
• Requires understanding and ability to put into practice applicable agency policies and procedures;

Employment Status: Full-time, Non-Exempt

Supervises: N/A

Reports to: Care Coordinator Manager

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $15