What are the responsibilities and job description for the Client Relationship Manager position at Lawrence Landscape Group?
Job Posting: Client Relationship Manager (CRM)
Company: Lawrence Landscape Group
Location: North Carolina
Position: Client Relationship Manager
About Us:
Lawrence Landscape Group is a top commercial landscape contractor focused on exceptional service and long-lasting client relationships.
Role Summary:
The CRM serves as the main point of contact for clients, ensuring their satisfaction and addressing their needs. Responsibilities include managing client relationships, quality control, sales of property enhancements, and overseeing the onboarding of new clients.
Key Responsibilities:
- Build and maintain strong client relationships.
- Conduct site visits to ensure quality and address client concerns.
- Promote enhancement services to improve client properties.
- Lead new client onboarding and initial site evaluations.
- Collaborate with the Production Manager to resolve service issues.
Requirements:
- Strong communication and relationship-building skills.
- Experience in client-facing roles.
- Ability to identify and resolve service issues effectively.
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- Company car
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
- Quarterly bonus
- Retention bonus
Experience:
- Landscaping: 3 years (Required)
- Account management: 2 years (Required)
- Leadership: 2 years (Required)
Ability to Commute:
- Charlotte, NC 28217 (Required)
Ability to Relocate:
- Charlotte, NC 28217: Relocate before starting work (Required)
Work Location: In person
Salary : $70,000 - $80,000
