What are the responsibilities and job description for the Leasing Consultant-John Knox position at Lawson?
Description:
We are looking for an enthusiastic, professional leasing consultant to assist with marketing and leasing apartments. The leasing consultant will be responsible for leasing, providing exemplary customer service to residents and prospects, assisting with performing office management and the administrative operations of the community.
Duties/Responsibilities:
- Sales and Marketing
- Showing models and all amenities to prospects
- Ensuring occupancy goals are met
2. Site administration
- Answering phone (prospects and residents)
- Showing models and all amenities to prospects
- Processing applications
- Prepare move-in package
- Move-in orientation with new residents
- General correspondence
- Track traffic on the phone and in person
3. Resident relations
- Greeting walk-in traffic and answering phones with enthusiasm (prospects and residents)
Required Skills/Abilities:
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent time management skills with a proven ability to meet deadlines
- Excellent attention to detail
- Ability to prioritize tasks
- Ability to function well in a high-paced and at times stressful environment
- Ability to exercise good judgment and self-control
Education and Experience:
- High School diploma or equivalent.
- Tax Credit Experience, preferred
- 1 year customer services experience
Physical Functions
- Bending, kneeling, stretching, climbing stairs and ladders, squatting, and lifting to fifteen (15) pounds.
- Running and lifting over fifteen (15) pounds.