Parking Enforcement Shift Supervisor - Burbank, CA

Benefits Of Joining The LAZ Family

• Starting Rate - $29.00/hr. Full-Time
• Pay Active – On-demand access to earned wages, get up to 50% of your earned wages immediately.
• 401(k) with Employer Match
• Transit and Commuter Benefits in Select Markets
  
  

The Parking Enforcement Shift Supervisor oversees and leads parking enforcement operation on their assigned shift through upholding and enforcing the parking regulations/restrictions of the local parking ordinances, while providing excellent customer service.

Principal Job Duties

• Assist with special assignments and projects as requested the client and leadership team.
• Assists in doing daily work assignments, assigning staff to patrol specific routes or areas to enforce parking ordinances.
• Assists to prepare work schedules to ensure adequate coverage for special events.
• Monitors field activities by making site visits to ensure proper enforcement of parking regulations and restrictions.
• Transports Parking Enforcement officers to and from assigned patrol areas as required.
• Monitors and trains staff on the provisions of parking ordinances and procedures for writing and issuing citations for violations.
• Reviews work activity reports and evaluates work performance of subordinate staff.
• Evaluates the parking citations issued on various routes and makes changes in work assignments to increase productivity and improve accuracy.
• Meets with subordinate staff to discuss and resolve problems relating to field activities.
• Issue verbal warnings to staff when needed.
• Work closely with dispatch and encroachment staff to aid when needed with encroachment process.
• Maintain and care for all company issued equipment.
• Serve as an example for employees by following all LAZ and office policies and procedures.
• Identify areas of improvement and work with management and other supervisors to implement.
  
  

Education: High School graduate or equivalent.

Experience

• General knowledge of streets and directions is required.
• A minimum of 2-4 year of outdoor work experience is required.
• At least 2-3 years of supervisory in enforcement experience is REQUIRED
• Proficiency in Office 365 suite (Word, Outlook, Excel)
• Valid CA Driver's License and clean driving record.
  
  

Skills

• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to work independently and multi-task.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrate a sense of urgency and timeliness. 
• Must be open to feedback, differing opinions, and other points of view.
• Ability to handle challenging and at times, emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded). 
• Excellent written and oral communications.
  
  

Physical Demands

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 25 pounds.
• Ability to stand and walk for extended periods of time.
• Ability to bend, stoop, squat and lift frequently throughout a shift.
  
  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.