What are the responsibilities and job description for the Room Attendant position at LEAD Resort Management LLC?
The Gant
Aspen, Colorado
POSITION SUMMARY
Room Attendants will provide the best and friendliest service to our guest and homeowners. This position will perform all functions as they pertain to the cleanliness and upkeep of the units and The Gant property as a whole.
Rate of pay is piece-work and it is common to start work at 9AM and finish by 3PM. Pay is based on services completed and PTO is paid at $20/hour.
GENERAL BENEFITS: M/D/V, 401(k), EAP, Life Insurance, PTO, End of Season Bonus, Wellness Bonus/Ski Pass, RFTA Bus Pass; See Benefit Summary for full list. Benefits may be subject to generally applicable eligibility, waiting period, or other requirements and conditions.
DUTIES AND RESPONSIBILITIES
• Provide cheerful, efficient service for Gant owners and guests.
• Clean guest units: Sweeps and mops floors, vacuums carpet, dusts furniture, makes beds, kitchen, dishes, trash removal
• Understand proper use of all cleaning chemicals.
• Be responsible for cleaning assigned units or areas according to written performance standards in a timely and efficient manner, and completing all corrections as assigned by supervisor.
• Dispose of all trash and ashes in designated trash compactor or ash can.
• Maintain the overall cleanliness of the property and work areas by keeping linen closets and storage areas neat and clean, and by being cautious regarding trash disposal.
• Ensure that daily assignment sheet accurately reflects services performed.
• Turn in lost and found items and tag items left behind by guests.
• Be willing to perform any tasks outside the normal job parameters that are assigned which may be required to help the Housekeeping Department or The Gant as a whole.
• Prompt reporting of any maintenance/damage/missing items from units.
• Promote good owner/guest relations through courteous service and special cleaning requests.
• Attend all housekeeping meetings.
• Adhere to Gant and Housekeeping Safety Rules.
• Complete all off-season projects as assigned.
• Assist in training of new hires by upholding Gant standards of cleanliness and guest service by good example.
• Other duties as assigned.
QUALIFICATIONS
• Dependable, stable work background.
• Experience working with the public.
• Good communications skills.
• Willingness to put in extra time or change schedule to achieve goals; Available to work flexible schedule, including weekends and holidays
• Ability to do several tasks at one time.
• Basic understanding of English (Bilingual in English Spanish) preferred
• Previous Housekeeping experience preferred
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS
• The primary work areas are the condominium units; property walkways, stairways, and elevators; housekeeping office, housekeeping closets, outbuildings, Conference Center, Administration offices, and other areas of The Gant property, including the outdoor grounds.
• Extensive contact with cleaning chemicals and other tools required for cleaning units and other areas of The Gant property.
• Standing, bending, stooping, kneeling, twisting, reaching, pushing, pulling, lifting, carrying, and other repetitive movements. Standing on feet most of the day.
• Fast paced work environment including contact with many other members of the staff.
• Safety conscious behavior for yourself and your co-workers. It is imperative that you immediately report any unsafe behavior or conditions that you become aware of.
• Good body flexibility, good health, physically strong with the ability to perform the following repetitively, on a daily basis:
• Lift and carry 25-50 pounds as when carrying dirty laundry and towels, large trash bags from unit to unit and to dumpsters, and furniture in units.
• Good manual dexterity.
• Washing dishes, cleaning small crevices.
• Making beds, folding blankets, etc.
• Good eye for detail.
TOOLS AND EQUIPMENT:
• Cleaning tote
• Metal ash bucket
• Whisk broom and dust pan
• Rags
• Brooms
• Vacuum cleaners
• Stepstools
• Trash totes
• Cleaning chemicals
This Job Description in no way states that these are the only duties of an employee in this position. The employee is required to comply with all instructions and other related duties requested by his or her manager. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. I hereby certify that I have read and understand the contents of this job description as outlined above and that I am able to perform these duties with or without accommodation.
Salary : $20 - $0