Task Force Manager

Ledgestone Hospitality is a hotel and property management company led by industry veterans with more than seventy-five years of combined experience. Fueled by ethics and integrity as its major focal points, our premier hospitality management company consists of a diverse hotel portfolio. Our growing collection of properties throughout the United States includes brands such as as Hilton, IHG, Marriott, Wyndham, as well as boutique hotels and resorts.

The signature philosophy that makes Ledgestone an increasingly important leader in property management hospitality is the belief that our experienced hospitality professionals will consistently add value to the properties we manage by using best practice management techniques, sophisticated systems and advanced analytical tools. We strive to exceed our customer's expectations and in turn, create strong loyalty for our clients as well as the guests of hotels in our portfolio.

SUMMARY

The Task Force General Manager will be responsible for the overall operation of the hotel including hiring, training, budgeting, sales, guest satisfaction, associate satisfaction, owner satisfaction, revenue management, and timely reporting. Other responsibilities may include, but are not limited to the following:

- Ensuring implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increasing profit and market share.
- Holding property leadership team accountable for strategy execution.
- Guiding professional development of the property leadership team and all team members.
- Ensuring sales engines are leveraged.
- Building owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results.
- Being active in the local community to build strong relationships with local officials, businesses, and customers.

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Excellent communication skills (written and verbal). Ability to present information in a professional manner, that is easy for individuals to understand and comprehend. Ability to interact effectively with all levels of personnel.
• High level of proficiency in employee relations, influence management, leadership, organization development, and change management.
• Strong coaching, counseling, listening, facilitation, negotiation, advocacy, and networking skills.
• Must possess excellent analytical, proactive problem solving, and customer service skills.
• Must possess good integrity and business judgment, team orientation, goal orientation, with high personal productivity skills.
• Time management and organizational skills to be able to coordinate schedules to meet required deadlines.
• Ability to handle multiple tasks and adapt to changes in procedures.
• Ability to work in a team-oriented atmosphere.
• Ability to understand Profit and Loss statements, budgets, accounts receivable, accounts payable, payroll, bank deposits, inventories and general accounting procedures.
• Self-motivated and demonstrated willingness to take initiative to improve operations at properties within area.
• Ability to travel frequently and for extended periods of time. Valid driver’s license and automobile required for traveling.

EDUCATION and/or EXPERIENCE

• Bachelors Degree in Hospitality Management or Business Administration preferred
• Minimum of 3-year multi-unit lodging management experience preferred or 4-5 years of Hotel General Management experience. Special consideration will be given to those who exhibit a proven track record.
• Sales and marketing experience beneficial
• Microsoft Office Suite knowledge beneficial

MISCELLANEOUS ABILITIES

• Demonstrated leadership skills including creating constructive development plans with a strong ability to hold direct reports accountable for results in sales, marketing, financials results and operational skill
• Excellent communication skills with owners, associates and guests; approachable, motivational, and a positive personality
• Ability to multi-task, follow through and re-prioritize well to meet deadlines
• Ability to work under pressure

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• Paid time off

Schedule:

• 8 hour shift
• Weekend availability

Education:

• Associate (Preferred)

Experience:

• Sales Experience: 1 year (Preferred)
• Business Development: 1 year (Preferred)

Work Location: On the road