What are the responsibilities and job description for the Customer Service Ambassador position at Lee County Port Authority?
The Lee County Port Authority is seeking highly motivated, energetic customer service individuals to assist passengers at the Southwest Florida International Airport
Customer Service Ambassadors, also known as red vests, assist the airport terminal team with:
- Helping passengers to navigate the terminal complex and ensure they are in the appropriate TSA security checkpoint line
- Provide guidance and assistance to passengers navigating between the parking garage and the terminal
- Answers customer-related questions about security checkpoints, concession options, airport and airline operations
This position is seasonal and part time that is intense, fast-paced, highly visible and requires heavy interaction with the public, airport stakeholders and tenants. This role will work at the airport’s three security checkpoints and work closely with TSA in addition to outdoor wayfinding.
Flexible hours during the timeframe of 5 a.m. to 12 a.m. (7-hour shifts), 7 days a week. Pay is $18.22/hour. Must be able to stand and walk for entire shift, have a great attitude, be reliable and have access to email.
Send resume or contact information to: applyops@flylcpa.com
A high school diploma or GED and a valid Florida driver’s license are required.
Experience in aviation or customer service is preferred, but your passion for people is key!
Job Types: Part-time, Temporary, Seasonal
Pay: From $18.22 per hour
Shift:
- Day shift
- Night shift
Work Location: In person
Salary : $18