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Customer Service Representative

Legacybox
Chattanooga, TN Full Time
POSTED ON 1/19/2025 CLOSED ON 2/16/2025

What are the responsibilities and job description for the Customer Service Representative position at Legacybox?

Legacybox is on the lookout for an enthusiastic Customer Service Representative to join our growing in office team!

Job Type: In Office, Full-Time

Pay: Starting at $15.50/hour

Shift Options: Monday - Friday 9:30 AM - 6:30 PM

Pay and Perks for Customer Service Representative:

  • Competitive wage starting at $15.50/hour
  • Great culture featuring monthly game nights, spirit weeks, unlimited coffee, and exciting incentive programs
  • Performance bonus opportunities up to $700 during peak season
  • Healthcare coverage (medical, dental, and vision)
  • Retirement plan with employer match

Who You Are:

  • Must be available to work in office
  • Must be 18 years old
  • Proficient computer and technical skills
  • A “no task is too small” attitude and a positive, spirited outlook
  • Associates degree or 1 years of work experience
  • Must pass drug test and state, federal, and criminal background check

Responsibilities of Customer Service Representative:

  • Answer phone, email, and live chat customer inquiries
  • Provide clear, accurate, empathetic human responses; go the extra mile to engage and build relationships with customers
  • Master our order management system in order to efficiently and effectively manage customer relationships
  • Additional tasks as requested by management

Who is Legacybox:

Legacybox, also known as Southtree, has helped over 1 million families digitally preserve their precious memories trapped on home movies, photos, and film. We were founded on the conviction to restore – to revalue what has been devalued. Legacybox is led by the desire to find simple, technology and design-driven ways to reconnect people with things that matter most, but are being lost or overlooked.

  • Legacybox is an Equal Opportunity Employer who complies with all Federal, State and Local laws prohibiting discrimination in employment.'

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Salary : $16

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