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Legal Intake Specialist

Legal Intake Professionals
Nashville, TN Full Time
POSTED ON 10/16/2024 CLOSED ON 11/10/2024

What are the responsibilities and job description for the Legal Intake Specialist position at Legal Intake Professionals?

Become a Legal Intake Specialist at Legal Intake Professionals

Are you ready to make a difference in people's lives? Join our dynamic team in Nashville as a Legal Intake Specialist. You'll play a pivotal role in connecting clients with the legal services they need, providing essential support at every step of the process.

What You'll Do:

As a Legal Intake Agent, you'll be responsible for handling incoming calls with empathy and professionalism. You'll conduct detailed intake interviews to understand clients' legal needs and provide exceptional service throughout the process. Your role will also involve gathering vital information and maintaining accurate records of client interactions.

Ideal Candidate:

You're a strong communicator, able to articulate thoughts clearly and empathetically in both verbal and written form. You have a keen eye for detail and can gather and record information accurately and efficiently. You're also comfortable using computers and software for documentation.

Benefits:

  • Competitive Pay: Earn $20/hour with perfect attendance.
    • Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $18 / Hour.
  • Growth Opportunities: Advance your career within a supportive company.
  • Collaborative Team: Work alongside dedicated and passionate colleagues.
  • Full Time Benefits: For our full time employees we offer medical, dental, vision, 401K, PTO and ESOP

Shift Details:

  • Full-Time Positions

    • Split Shifts: Morning (6:30 AM - 12 PM) and Afternoon (3 PM - 11 PM)
    • Evening Shift: 12 PM - 11 PM
    • 3rd Shift: 9 PM - 7:30 AM

    Part-Time Positions

    • Evening Shift: 12 PM - 11 PM
    • 3rd Shift: 9 PM - 7:30 AM
  • Weekend Availability: Required to work one Saturday or Sunday per week.

Training:

  • Full-Time Training

    • Duration: 3 weeks
    • Days: Monday - Friday
    • Hours: 9:00 AM - 6:00 PM

    Part-Time Training

    • Duration: 4 weeks
    • Days: Monday - Friday
    • Hours:
      • Option 1: 8:00 AM - 12:00 PM
      • Option 2: 4:00 PM - 8:00 PM
  • Please note that our training schedule is fixed and cannot be adjusted. To begin working the agreed schedule upon hire, it's essential to complete the entire training program as listed.

Don't miss this opportunity to join a thriving team in Nashville!

Salary : $18 - $20

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