What are the responsibilities and job description for the Loan Specialist position at LendingPoint, LLC?
Whether it’s helping consumers unlock access to affordable loans, empowering customers to build their financial potential, or nurturing a company culture of inclusion and innovation, LendingPoint believes everyone deserves to feel the power of possibilities. Ambitious, meticulous, and persuasive are just a few ways to describe our Sales team, and we’re in the market to recruit a new dynamic deal-maker. If you want purpose in your work, successes to celebrate, and a supportive internal network, show us your skills by applying now. More than just a job, LendingPoint is an exciting career choice where you’ll bring your conversion experience to a diverse team focused on taking the company to the next level in a rapidly growing industry. Explore your next possibility at LendingPoint, named one of “Atlanta’s Best Places to Work 2021.”
What’s In It For You?
- Base Salary Uncapped Commission Potential
- Excellent Benefits Package That Includes: Medical/Dental/Vision, Paid Holidays and more!
- COMPANY MAJORITY OF EMPLOYEE COVERAGE for most medical plans!
- Team Oriented Fast-Paced Fun Environment
- Dedicated and experienced Management Team
- Pre-Qualified Leads with High Approval/Conversion Ratios
- On-going sales training and investment in our employees
- Average earnings salary commission $80-$100k
What You’ll Do Day to Day:
- Source sales opportunities through inbound leads and outbound calls with potential customers.
- Manage high volume of inbound and outbound calls in a timely manner.
- Establish connection with customers over the phone; build an environment of trust through responsive service and understanding needs.
- Using consultative and value selling techniques to identify needs, determine eligibility and present best financial solutions that solve customers’ needs.
- Clarify information, research every issue and provide solutions and/or alternatives.
- Follow communication scripts and advertise our products to interested customers in a manner that is professional and honest.
- Research and understand our product lines so you can confidently upsell our customers to compatible products.
- Seize opportunities to upsell products when they arise.
- Listen attentively to customer questions and provide answers that are knowledgeable and insightful to encourage product sale.
- Build sustainable relationships and engage customers by taking the extra mile.
- Obtain complete and accurate customer information and other details as necessary; enter all information in designated database accurately.
- Maintain clear records of all conversations in designated database.
- Maintain confidentiality of all customer PII and Company records.
- Attend assigned trainings to improve knowledge and performance level.
- Meet personal/team qualitative and quantitative targets.
Background & Experience:
- High school diploma or equivalent required
- 1-2 years’ experience in a customer support or sales role, preferred
- Ability to perform basic calculations and mathematical figures
- Proven track record of over-achieving quota/goals
- Professional demeanor, excellent phone etiquette and verbal communication skills and strong listening skills
- Detail oriented, ability to multi-task, set priorities and manage time effectively
- Proficient in MS Office Suite
- Familiar with CRM systems and practices
Salary : $80,000 - $100,000
