What are the responsibilities and job description for the Strategic Account Manager Oncology position at Lensa?
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Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, with more than 40,000 employees in nearly 60 countries, Cardinal Health ranks among the top 20 on the Fortune 500.
We boast tremendous opportunities to grow and apply technical skills to meet organizational needs, empowering talented team members who mentor and uplift others, led by leaders with a focus on employee development and well-being, dedicated training programs, and a collaborative atmosphere.
We currently have a career opening for a Strategic Account Manager Oncology.
Location:
Remote with 50% nationwide travel
Travel
2 weeks per month; primarily West Coast based but will be nationwide.
Responsibilities
The Strategic Account Manager (SAM) for Community-Based Oncology is responsible for managing key oncology practice accounts, focusing on Cardinal Health’s specialty pharmaceutical distribution services. This role will drive strategic growth, optimize account performance, and strengthen customer relationships by aligning Cardinal Health solutions with the evolving needs of community oncology practices.
Account Relationship Management
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
Qualifications
Bonus eligible: Yes included in the above range
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)
Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, with more than 40,000 employees in nearly 60 countries, Cardinal Health ranks among the top 20 on the Fortune 500.
We boast tremendous opportunities to grow and apply technical skills to meet organizational needs, empowering talented team members who mentor and uplift others, led by leaders with a focus on employee development and well-being, dedicated training programs, and a collaborative atmosphere.
We currently have a career opening for a Strategic Account Manager Oncology.
Location:
Remote with 50% nationwide travel
Travel
2 weeks per month; primarily West Coast based but will be nationwide.
Responsibilities
The Strategic Account Manager (SAM) for Community-Based Oncology is responsible for managing key oncology practice accounts, focusing on Cardinal Health’s specialty pharmaceutical distribution services. This role will drive strategic growth, optimize account performance, and strengthen customer relationships by aligning Cardinal Health solutions with the evolving needs of community oncology practices.
Account Relationship Management
- Serve as the primary point of contact for assigned oncology practice accounts.
- Develop and maintain trusted relationships with physicians, administrators, pharmacists, and clinical leadership.
- Create and execute tailored account plans that support practice goals and align with Cardinal Health’s oncology strategies.
- Identify and pursue growth opportunities across distribution services, inventory solutions, and biosimilar offerings.
- Customer Success & Operational Support
- Partner with practices to improve pharmaceutical procurement, inventory management, and patient access.
- Educate customers on Cardinal Health platforms and tools that drive efficiency and cost-effectiveness.
- Work with internal teams including Sales, Operations, GPO Services, Clinical Solutions, and Customer Service to deliver seamless support.
- Coordinate with Navista™ and other Cardinal Health technology or value-based care programs to bring holistic solutions to practices.
- Ensure account alignment with Group Purchasing Organization (GPO) contracts and monitor compliance and savings opportunities.
- Assist with contract implementation, renewals, and adherence tracking.
- Analyze account metrics and trends to identify risks, opportunities, and performance gaps.
- Deliver regular business reviews to customers and internal stakeholders, highlighting value delivered and progress to plan.
- Stay current on oncology market trends, value-based care models, site-of-care shifts, and regulatory developments.
- Use insights to position Cardinal Health as a strategic partner in community oncology.
- Proactively address service issues and ensure rapid resolution to protect customer satisfaction.
- Serve as a strong advocate for the customer within the organization.
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
Qualifications
- Prior experience with Specialty Pharmaceutical Distribution.
- GPO and MSO knowledge
- Understanding of oncology landscape and their workings with GPOs and distribution agreements.
- Prior experience in a customer facing role.
- Experience executing business presentations and communicating in front of business leaders.
Bonus eligible: Yes included in the above range
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)
Salary : $98,900 - $149,500
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