What are the responsibilities and job description for the Personal Lines Insurance Processor position at Lenz-Balder Insurance?
Do you have an eye for detail? Do you enjoy working in a fast paced office environment? Lenz-Balder Insurance (LBI) is searching for a professional, reliable and accommodating individual to fill a position in our Ludingotn office! If you'd like to become part of an agency that embraces work/life balance and fosters a collaborative team environment in a strong service-oriented culture, then this job is for you!
What we are looking for from candidates:
- High School Diploma; Associate's Degree or higher preferred
- 2 years of insurance/mortgage/banking experience desired
- Exceptional customer service skills
- Detail-oriented with strong organizational and multi-tasking abilities
- Accuracy, efficiency and a proactive approach to problem solving
- Excellent written and verbal communication skills
- High level of professionalism with strong interpersonal skills
- Outstanding phone etiquette and listening skills
- Continuous learning attitude
OVERVIEW: This is not a sales or production role. This full-time support position offers training from the ground up, pairing you with a team to guide you every step of the way. This position requires document review with exceptional attention to detail. Prior experience with a mortgage company or a bank will also be considered as past experience if you do not have any insurance experience. We will also assist with getting the appropriate Property and Casualty licensing.
As a member of the Lenz-Balder team, you will develop key professional skills such as building business relationships, effective communication, working within a team, and working on behalf of the customer. You will be an advocate for our clients, investigating insurance policy billing issues and assisting in the daily operations of our Personal Lines Department.
In this position, you will learn various personal insurance coverage options. In addition to mastering Lenz-Balder's agency management system and internal processes, you will also be required to become comfortable navigating various carrier and insurance websites. Daily responsibilities will include issuing proofs of insurance, processing policy changes, assisting clients with billing questions, helping to back up our front desk staff, and scanning/indexing documents into our electronic database. In addition, you will assist Account Managers and Account Executives internally, and eventually customers with various insurance needs.
WHY WORK FOR LENZ-BALDER?
- LBI offers careers, not "jobs"
- Competitive salary, paid time off benefits and paid holidays
- The culture of a small company with the benefits of a large company
- Company-paid licensing and continuing education
- 401K retirement with company match
- Medical, Dental, Vision, Short-Term/Long-Term Disability and Life benefits
- Savings on all of your personal insurance
See why a career with Lenz-Balder Insurance is like no other! Visit us at www.lenzbalderins.com for more information about us!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Supplemental Pay:
- Bonus opportunities
Job Types: Full-time, Permanent
Pay: $33,000.00 - $40,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Supplemental Pay:
- Bonus opportunities
Education:
- Associate (Preferred)
Experience:
- Customer service: 2 years (Required)
License/Certification:
- Property & Casualty License (Preferred)
Ability to Commute:
- Ludington, MI 49431 (Required)
Ability to Relocate:
- Ludington, MI 49431: Relocate before starting work (Required)
Work Location: In person
Salary : $33,000 - $40,000