What are the responsibilities and job description for the Customer Care / BDC Agent position at Leo Kaytes Ford?
Are you a dynamic, motivated, and customer-focused individual? Do you thrive in a fast-paced environment and have a passion for automotive sales? Look no further! Leo Kaytes Ford in Warwick is seeking a highly skilled and enthusiastic BDC Agent to join our exceptional team.
Responsibilities:
- Engage with customers via phone, email, and online platforms to provide exceptional service and information about our vehicles and services.
- Schedule appointments for customers to visit our dealership and experience our top-notch offerings.
- Maintain accurate and up-to-date customer information in our CRM system.
- Collaborate with the sales and service teams to ensure seamless customer experiences.
Requirements:
- Excellent communication skills, both written and verbal.
- Strong customer service orientation with a friendly and professional demeanor.
- Ability to work well in a team environment and adapt to changing priorities.
- Previous experience in a BDC or customer service role is a plus.
- Knowledge of automotive industry and Ford vehicles is an advantage.
Perks:
- Competitive compensation package with performance-based incentives.
- Comprehensive training and opportunities for career growth within a well-established dealership.
- Fun and supportive work environment with a close-knit team.
- Employee discounts on vehicles, parts, and services.
If you're ready to take your career to the next level and be a part of an exciting journey in the automotive industry, apply now! Don't miss this opportunity to drive your success with Leo Kaytes Ford. Join us today and help us provide exceptional service to our valued customers!
Leo Kaytes Ford is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Job Types: Full-time, Part-time
Pay: $38,000.00 - $55,000.00 per year
Expected hours: 20 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
- No experience needed
Schedule:
- 8 hour shift
Supplemental pay types:
- Monthly bonus
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $38,000 - $55,000