Employee Relations Consultant

DIVE IN TO A NEW CAREER WITH LESLIE'S:

Leslie's Pool Supplies is the "World's Largest Retailer of Swimming Pool Supplies." With over 1,000 retail stores in 39 states plus PRO, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie's. With over 60 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's.

Job Summary:

The Employee Relations Consultant (ERC) will support the development and implementation of employee relations strategies that align with Leslie’s culture, values, and goals. This position is a trusted advisor to both management and employees, providing guidance on conflict resolution, labor law compliance, employee engagement, and other workplace matters. An ERC should have a strong understanding of employment law and a passion for fostering a positive work environment.

Responsibilities:

• Serve as a point of contact for employees and management to address workplace issues, complaints, or grievances.
• Provide expert guidance on conflict resolution, performance management, discipline, and workplace disputes.
• Ensure that all employee relations practices comply with company policies, labor laws, and industry regulations.
• Assist in developing and updating employee relations policies and procedures.
• Provide recommendations for best practices in handling employee concerns, maintaining fairness and transparency across the organization.
• Proactively works with the training & development team to craft training based on trends. This training may include skill building for effective communication, conflict resolution, employee engagement, and compliance with legal standards.
• Support managers in developing and implementing performance improvement plans (PIPs) and other corrective actions.
• Lead and manage investigations into employee complaints, misconduct, harassment, or discrimination allegations, ensuring a fair and unbiased process.
• Prepare detailed reports and recommend solutions or actions as appropriate.
• Advise on initiatives aimed at improving employee morale, engagement, and retention.
• Analyze employee surveys, feedback, and exit interviews to identify trends and areas for improvement.
• Stay current with employment laws and regulations to ensure organizational practices align with local, state, and federal requirements.
• Assist with audits and compliance reviews related to employee relations.
• Monitor employee relations metrics and track trends related to absenteeism, turnover, grievances, and disputes.
• Provide regular reports to HR leadership on the status of employee relations matters.
  
  

Core Competencies:

• Communication: Ability to clearly convey information and actively listen to both employees and management.
• Problem Solving: Proactive approach to resolving complex employee relations issues.
• Empathy: Demonstrating understanding and compassion for employees while balancing company needs.
• Analytical Skills: Ability to analyze data and feedback to drive decision-making.
• Confidentiality: Ensuring sensitive information is handled with discretion and in compliance with privacy policies.
  
  

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of progressive experience in employee relations, HR consulting, or a similar role, preferably in a multi-state organization.
• Strong understanding of labor laws, employee rights, and compliance requirements.
• Excellent interpersonal and communication skills, with the ability to effectively interact with all levels of employees and management.
• Proven experience in conflict resolution, coaching, and mediation.
• Strong problem-solving skills and the ability to handle sensitive situations with discretion.
• Ability to maintain a high level of confidentiality and professionalism
• Experience with labor unions or collective bargaining is a plus.
  
  

Leslie's Provides a Robust Benefits Package, Including

• Comprehensive medical, pharmacy, dental, & vision plan options.
• Health savings account (with enrollment in the high deductible health plan option).
• Health & dependent care flexible spending accounts.
• Company-paid basic life and AD&D insurance.
• Voluntary supplemental life insurance.
• Company-paid short-term disability and voluntary long-term disability insurance.
• Pre-tax and Roth 401(k) with company match.
• Paid vacation, sick, and bereavement leave.
• Paid holidays, including a floating personal day.
• Employee assistance and wellness programs.
• Product discounts at Leslie’s Retail stores.
• Earned Wage Access: Access a portion of your earned wages before payday, providing greater financial flexibility.
• Earned wage access available, allowing early access to a portion of your earned wages before payday.
  
  

Leslie’s recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.