Case Management Assistant

Introduction

Do you have the career opportunities as a(an) Case Management Assistant you want with your current employer? We have an exciting opportunity for you to join LewisGale Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

LewisGale Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Case Management Assistant where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

Our Case Management Assistant (CMA) will work with oversight and direction from the RN Case Manager or Social Worker to assist with facilitating patient discharges requiring post-acute placement or services, and will identify and report barriers to discharges. This role will provide administrative/clerical support to all Case Management functions.

• You will be responsible for coordinating with the RN Case Manager or Social Worker for support needed and will communicate updates or patient questions or concerns throughout your shift.
• You will be responsible for providing clerical support in multidisciplinary rounds, including updating NATE Tempo at the direction of the team.
• You will make referrals through the web-based referral system to the specific post-acute care (PAC) providers, which also includes sending the appropriate packet of information from the medical record.
• You will monitor patients with PAC referrals and intervene as needed to expedite discharges.
• You will be responsible for prioritizing workload to ensure a timely contact and intervention with PAC providers.
• You will monitor Medicare patients planned discharge dates and deliver the Important Medical Message (IMM) to the patient per facility policy.
• You will deliver the Beneficiary Notice to patients identified as being in the BPCI-A program (Bundle Payment hospitals only).
• You will obtain physician signatures as need on required Case Management documents and forms.
• You will set up transportation and send information to the Transfer Center and generate discharge packets.
• You will provide any all additional requests made by the CM team to help support them within your scope of practice.

What qualifications you will need:

• Associates Degree is preferred.
• Previous receptionist or secretarial experience that includes efficient computer skills.
• One year or more of previous healthcare experience is required.
• Knowledge of medical terminology is required.
• EMT, CNA, or other certifications in the healthcare field is preferred.

LewisGale Medical Center has provided quality healthcare services since 1909. We give patient's access to trained physicians and advanced technology. Our 500 bed hospital is one of the leading acute care facilities in the Salem area. We specialize in heart and vascular care—including the latest advanced technology available through our designated Heart Center—as well as orthopedics and spine care, services for mental and behavioral health and cancer care.

At LewisGale Medical Center, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Case Management Assistant opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.