What are the responsibilities and job description for the Service Lane Greeter position at Lexus of Milwaukee?
The Ed Napleton Automotive Group is looking for our next Lane Greeter. Located at Lexus of Milwaukee, the Service Drive Support member is responsible for greeting and assisting customers, performing walk arounds, checking guests into loaners and assisting service advisors.
Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50 dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.
What We Offer:
- Pay Plans above industry standard
- Family Owned and Operated- 90 years in business!
- Medical, Dental, and Vision Insurance
- 401k and additional benefits
- Accrued Vacation Time
- Discounts on products, services, and vehicles
- Growth opportunity into other roles
Job Responsibilities:
- Greet incoming guests and continue to provide best-in-class customer service to customers and employees alike.
- Communicate with customers in a professional, friendly, and efficient manner.
- Coordinate appointments for our customers.
- Perform vehicle walk arounds in the service drive.
- Assign customers to Service Advisors as needed using computer software.
- Provide various administrative support as it pertains to the store.
- Check in guests to loaners
Job Requirements:
- High school diploma or equivalent
- Excellent Customer Service experience required.
- Computer and administrative experience are preferred.
- Attention to detail, patience and a positive attitude is a must.
- Valid driver’s license required
- Professional demeanor and work ethic.
- 18 years of age or older to comply with the company driving policy
- 18 years of age or older to comply with the company driving policy
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws