MPU Coordinator

About This Role:

The MPU Coordinator will play an integral role in supporting or homeowners and internal operations by effectively applying the LGCY Power Mission: to provide an extraordinary customer experience while becoming the best version of ourselves and helping others do the same. This role will be the main point of contact for all meter spot, MPU, and de-rate needs for each solar project that the Ontario, California branch oversees. Success in this role looks like efficiently scheduling all the above needs as well as post-MPU needs, such as stucco and siding repair, within a one-week turnaround. Additional responsibilities are included below.

• Submit the meter spot request to the corresponding utility
• Submit meter band removal requests for all de-rates
• Follow up with the utility on a weekly basis to get the status of the meter spot.
• Request the mpu date once the meter spot is approved and the mpu permit is approved
• Coordinate all inspections associated with the panel upgrade
• Reply to all mpu inquiries from internal personnel as well as the sales teams.
• Follow up on the status of any mpu related estimates in a timely manner
• Update the CRM with all project notes as necessary
• Report any onsite changes to the design team immediately to ensure the approved plans match the work on site
• Confirm mpu dates and post mpu repairs with the homeowners
• Update and close out all MPU related task to get the trigger the next action for the project
• Follow up on the status of electrical corrections from the AHJ or the Utility
• All other duties as assigned

What We Offer:

• The pay scale for this exempt position is slated to be $24 to $29 per hour, depending on experience, licensing, and education (Pay scale is defined by the Labor Commissioner as the salary or hourly wage range that the employer reasonably expects to pay for the position)
• Bonus potential
• 8 paid holidays
• Attractive benefits package including medical, dental, and vision coverage
• Generous 401(k) option with employer match
• Opportunity for career development and advancement with a rapidly growing company
• High-energy, fun, and friendly culture
• Generous PTO

Requirements:

• High school diploma or equivalent

• 1 year of relevant experience is required

• Ability to work in office Monday through Friday, 7:00 AM to 3:00 PM

• Excellent customer service skills

• Must be able to multitask and prioritize

• Exceptional attention to detail

• Exemplary communication skills

• Alternate sitting or standing at will

• Crouching or bending

• Previous experience in the solar industry is a plus

• Spanish speaking is preferred, but not required

About Us:

LGCY Solar Installation Services is seeking highly motivated industry specialists to join our growing team of elite solar professionals. We are seeking individuals that are ready to help us deliver on our mission: to provide an extraordinary customer experience while becoming the best version of ourselves and helping others to do the same. LGCY is one of the fastest growing residential solar providers in the nation since 2014 and has been recognized as “Best Places to Work” by Glassdoor.

LGCY Power is an Equal Opportunity Employer committed to diversity in the workplace. Consistent with that goal, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, gender identity or any other category protected by applicable federal, state, or local laws.

LGCY Power uses the E-Verify employment verification program.