What are the responsibilities and job description for the Home Care Director position at LHC Group?
Summary
LHC Group, a leader in post-acute care for our communities throughout the US, is hiring a Home Care Director in Ft Lauderdale, FL.
More hospitals, physicians and families choose LHC Group Home and Community Bases Services, because we are united by a single, shared purpose:
"It's all about helping people."
As the Home Care Director you will,
- Exceed client family expectations, providing exemplary home-based care
- Ensure all staff are oriented/supported to be successful in their job performance
- Liaison between, staff, patients, medical community, and referral sources
- Operates agency to increase financial performance by meeting the growing home-based care needs in our local communities.
If you are looking to make a difference in the day to day lives of those in our local communities that need us, we want to hear from you!
Join us in helping people within our teams and our communities!
Responsibilities
- Ensures that only qualified personnel are hired and that there are adequate staff to meet the patient’s needs. Operates the location within the company staffing model.
- Verifies licensure, certification and credentialing as required by law and policy prior to employment and annually thereafter. On an on-going basis, ensure maintenance of records to support competency of all personnel.
- Provides and oversees orientation for personnel.
- Ensure the training and use of E.V.V. (Electronic Visit Verification) by the appropriate staff to achieve compliance with state requirements and company goals.
- Assures regularly scheduled continuing education for personnel and supervises compliance of staff with online learning management courses.
- Assists with staff recruitment to ensure that adequate staffing is maintained. Operates within the staffing model.
- Acts as a liaison between staff, patients, the medical community, and upper management to ensure information is shared appropriately among the LHC Team.
- Performs staff conferences as needed and mandatory in-services including but not limited to monthly staff/safety meetings.
- Evaluates performance of staff and identifies and implements methods of professional development as needed.
- Ensures that patient and employee records are maintained in compliance with regulations and policy and ensures confidentiality and security of patient records.
- Oversees staffing requests and the ability to meet employee needs.
- Coordinates admission of all patients.
- Monitors client charts. Updates Plan of Care at least every 3 months to make sure all information is accurate and up to date.
- Inputs client information into CBS system in a timely manner. Makes sure information is complete, accurate, and current.
- Ensures all appropriate and updated employee staffing/scheduling comments are in the computer, including but not limited to DNU (do not use) status.
- Supervises daily office activities to ensure that effective and efficient operations are in place to provide quality service and assist as needed including timely answering of phones, customer service and timely acceptance and admission of patients.
- Operates the agency so that it performs within budget and demonstrates week over week increase in billable hours.
- Participates in orientation and in-services education as needed.
- Reviews weekly operations reports, weekly metrics, productivity, and agency financial statements to ensure the organization is on target with budgeted goals. Follows up, addresses issues, and implements action plans as appropriate to meet goals.
- Responds to and effectively deals with patient and employee complaints and problems.
- Participates in the QAPI program. Ensures follow-up on any required action plans.
- Accessible and available during all hours in which services are being provided to patients.
- Responsible for weekly face to face sales calls.
- Case Management of patients as appropriate.
- All other duties as assigned.
Education and Experience
Experience Desired
- One Year of Home and Community Based Services management experience preferred.
License Requirements
- Current driver's license, vehicle insurance and access to a dependable vehicle, or public
Skill Requirements
- Ability to work flexible hours as required to meet identified client's
- Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client.
- Able to work independently.
- Good communication, writing, and organizational
Additional State Specific Requirements
- FL: Must be a registered nurse licensed in the state of practice or an individual with at least one (1) year of supervisory or administrative experience in home health care or related health provider program.
Company Overview
LHC Group is committed to a culture of diversity, equity and inclusion and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any legally other protected characteristic.
Almost Family a part of LHC Group family of providers – the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: It's all about helping people.
