What are the responsibilities and job description for the Intake Coordinator position at LHC Group?
Summary
We are hiring a PRN Intake Coordinator.
At CHRISTUS Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. You can find a home for your career here.
As an Intake Coordinator, you can expect:
- to be valued and respected by your team
- a sense of security, incredible team support, and flexibility for true work-life balance
- career development opportunities
Responsibilities
- Answers phones and appropriately triages phone calls to Central Intake Teams.
- Effectively communicates patient/referral information to appropriate Central Intake Staff and branches.
- Obtains demographic and clinical information from clients, physicians office and other referral sources to compile referrals.
- Coordinates communication of referral information with Central Intake Nurses.
- Transfers High Tech/nurse specific referral calls to Central Intake Nurses.
- Triages incoming calls and messages from referral sources, etc. Relays messages as appropriate or transfer to voice mailbox.
- Coordinator must exercise discrimination and diplomacy on obtaining information from callers for persons not immediately available.
- Provides general information about agency services to patient family, and other referral sources as needed.
Education and Experience
Requirements:
- High School diploma
- Two years experience in office procedures
- Two years Insurance/Medical experience
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