What are the responsibilities and job description for the Product Specialist/Sales position at Liam and Lana?
Our Company:
Liam & Lana, sister company of Southern Sky Home, is a home furnishings & lifestyle brand inspired by global travel, years of product design, and two special family members, Liam & Lana. Our Woodstock-based retail store offers a curated collection of furniture and accessories. Our passion for high-quality products, functional design, and outstanding customer service continues as we unfold this new brand.
Position Summary:
Liam & Lana Product Specialists are at the core of our customers’ experience. Friendly, outgoing and naturally driven, you’re a fan of everything we sell and enjoy working in a team environment. That enthusiasm brings a level of excitement to our stores that makes shopping fun—and keeps customers coming back. Under the direction and mentorship of the Management Team, your day is dedicated to meeting and exceeding daily sales goals, becoming an expert on our products, answering customers’ questions, and keeping the sales floor neat and ready to shop.
Duties/Essential Functions:
- Deliver a positive customer experience and achieve daily sales goals
- Engage the customer in a professional and personable way that demonstrates your personal passion for the product.
- Maintain a professional appearance that represents our brand.
- Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.
- Utilize design expertise to assist customers in the store regarding the design of their living spaces to drive store sales.
- Assist with in-store promotions and sales events, including planning, set-up, execution, and customer engagement.
- Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.
- Maintain company brand standards of neat, clean and organized sales floor and cash wrap to ensure the store environment is safe and presentable for employees and customers.
- Assist the Director of Merchandising with social media marketing efforts as needed, including brainstorming engaging content and promoting new product arrivals.
Requirements:
- Three of more years of retail sales and/or design experience preferred
- Previous customer service experience
- Knowledgeable about furniture and home decor products and trends
- Ability to lift and move furniture and other merchandise up to 50 lbs.
- Flexible and open to learning new skills
- Strong problem-solving and organizational skills
- Excellent verbal communication skills
- Available to work on Saturday's and select holidays
Job Type: Part-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Employee discount
Application Question(s):
- Are you willing to work on Saturdays 10am-5pm?
Experience:
- Sales: 2 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Woodstock, GA 30188 (Required)
Work Location: In person
Salary : $20 - $22