Field Property Claims Adjuster

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Are you looking for a position that allows you to do meaningful and innovative work in a culture of continuous improvement? Do you want a career with endless opportunities for growth?

 As a member of the Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.  In this role, you will travel to the loss site to conduct thorough analysis.  Every day is a new exciting challenge, as our Property Claims Adjusters use cutting edge homeowner’s products and services to help our customers through the claims process. 

**The field property claims adjuster will be traveling to insured homes within the Phoneix Merto, AZ area  (North Central Phoenix / Glendale / Scottsdale / Paradise Valley, AZ). In order to be successful within the role, candidates should live within this area or very close to.**

In this role, you will:

• Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity.
• Handle moderate- severe complexity claims assigned under little supervision.
• Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
• Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
• Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
• Identify suspicious losses.  Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
• May be called upon for catastrophe duty.

Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.