What are the responsibilities and job description for the Client Care Coordinator position at Life Home Care?
Life Home Care has an immediate opening for an experienced Client Care Coordinator for our Essex and/or Bergen location. Life home care believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
This is a salary full time position Monday-Friday with alternating on-call after hours and weekends. Must be able to communicate with co-workers in English and ability to deal effectively in a fast-paced environment.
Full Job Description:
Client Care Coordinator will schedule patient visits with a caregiver, document communication between patients and caregivers and ensure office compliance with patient-related documentation requirements.
Performance Responsibilities:
-Assign/maintain clients schedules with caregiver.
-Communicate changes with patients and or family members in regard to schedules, call-out, cancellations and appointments.
-Document client data and visits in scheduling system
-Communicates with Nursing and/or Human Resources staff to match caregiver to client according to skill set, experience, and availability.
-Discerns and communicates to staff clients’ needs as outlined in agreements, verbal requests or concerns, and care plans.
-Enters staff information into database and sets reminders for supervisory visits, medical requirements, performance evaluations.
-Enters client information into database updating hospital admission and discharges.
-Coordinate alternate staff in the event of unscheduled time off.
-Maintain on-call schedule and communicate to all office staff.
-Provides general office duties including but not limited to word processing, filing, photocopies, ordering supplies, and providing reception and telephone duties.
-Assist with marketing events and tasks such as distributing recruitment flyers to designated sites.
-Assist Human Resources Department with interviewing and orienting Certified Home Health Aides.
Job Type: Full-time
Pay: $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
- scheduling: 1 year (Required)
Work Location: In person
Salary : $45,000
