What are the responsibilities and job description for the Membership Concierge position at Life Time Fitness?
Position Summary
The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who visits Life Time feels welcomed and valued.
In this role, you will enjoy a fun and healthy work environment while building value-based relationships which increases member loyalty and assists them in meeting their healthy way of life goals.
Job Duties and Responsibilities
Operates as first point of contact for members and guestsReceives and facilitates incoming phone calls from members and guestsMaintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policiesExemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiencesAssists members with transactions and general account changesPosition Requirements
HS graduate or equivalent preferred
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Last updated : 2024-04-06