Adult Program Director

Position Summary

Responsible for the daily direction, coordination, and supervision of the Adult tennis program. Sets the vision for the Adult program in partnership with the Tennis Manager and leads strategies from development to execution that ultimately drive growth and profitablilty for the program. Maintains the Adult business plan and budget and ensures monthly budget goals are met. Teaches private and group tennis lessons and successfully implements Life Time's Play Learn Love, and SMART (Juniors) methodology. Embraces and executes student centered learning and rally based teaching. Grows revenue to meet or exceed department financial goals. Demonstrates member centric customer service to encourage repeat business and referrals.

Job Duties And Responsibilities

• Monitors, demonstrates, and instructs students during tennis lessons on proper techniques, tactics and strategies to improve their overall tennis game. Personally teaches on court on average 28 hours per week.
• Leads and manages the Adult program, including but not limited to the development and execution of strategies to grow program revenue and minimize expenses, accountability for program monthly/annual financial performance, and responsibility for making recommendations to the Tennis Manager on court scheduling and staff assignments. Monitors other tennis pros' adult lesson plans to ensure meeting program standards.
• Creates exceptional member experiences by developing safe, professional, and comprehensive tennis lessons and programs to ensure students develop along a pathway that encourages continued involvement and a positive Net Promoter Score, by involving members with programs, tournaments and special events, and by ensuring all tennis facilities and equipment are clean, organized and in good working condition.
• Attends required team meetings and individual meetings with manager.
  
  

Position Requirements

• High School Diploma or GED
• United States Professional Tennis Association (USPTA) and/or Professional Tennis Registry (PTR) certified
• CPR and AED Certified within 30 days of hire
• Excellent customer service skills, friendly, outgoing, and positive attitude
• Thorough knowledge of the game of tennis and possesses effective teaching styles and techniques
• Excellent communication, time management, and organization skills
• Comfortable working with all age groups and building positive relationships with members and team members
• Ability to sit, stand, walk, reach, climb and lift up to 50 pounds
  
  

Preferred Requirements

• Bachelor's Level Degree
• Knowledge of Microsoft Office (Word, Excel, Powerpoint, Outlook)
• Understands and utlizes Profit & Loss(P&L) management, Key Performance Indicators(KPIs), and on/off court Standard Operating Procedures(SOPs).
  
  

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.