What are the responsibilities and job description for the Family Engagement Specialist II position at LifeGift?
R1160H - Family Engagement Specialist II
Houston
Would You Like a Life-Changing Career with LifeGift
Where You Can Grow as a Family Engagement Specialist II?
Kick-start the career of a lifetime where you can be a part of our mission of hope, working with an incredible team saving lives while modeling our values of Passion, Compassion, and Professionalism to the LifeGift community.
LifeGift is currently looking for a Family Engagement Specialist II
Do you possess the attributes to be a successful Family Engagement Specialist II and perform the following essential functions?
The FES II provides on-site responses to advocate for donation, and support families through the organ and tissue donation process.
On-Site Donation Advocacy and Donor Family Support:
- Provide compassionate bereavement support and education to potential donor families.
- Obtain necessary authorization and conduct risk assessments with appropriate family members.
- Offer rapid on-site support at hospitals, collaborating closely with medical staff and LifeGift team.
Documentation and Ongoing Family Support:
- Refer families to support programs and attend Donation After Circulatory Death procedures.
- Follow up with families post-donation and collaborate for maximum donation opportunities.
- Attend reviews, conduct in-services, and assist in training and meeting planning.
Admin and Quality Responsibilities:
- Maintain accurate documentation of donor-related activities and participate in quality investigations.
- Submit documentation for training events and adhere to organizational policies.
- Ensure timely resolution of non-conformance issues and participate in continuous improvement initiatives.
Other Responsibilities:
- Support organizational strategic anchors and serve as a primary preceptor.
- Meet authorization rate goals and fulfill duties as the Family Engagement Support (FES) lead.
- Collaborate with internal teams for hospital development and process improvement projects.
Do you have the education and experience to be a Family Engagement Interpretive Specialist II?
- Bachelor’s degree preferred in communication, health sciences, social work, nursing, counseling, related field, or significant equivalent experience in another Organ Procurement Organization (OPO).
- Experience in healthcare with interpretive services, bereavement or pastoral counseling, or social work preferred.
- Previous hospital experience preferred.
This role requires frequent travel and ability to commute to different hospital partners within our service area
The Heart of Our Culture
Established in 1987, LifeGift offers hope to the thousands of people in Texas and beyond who need lifesaving organ and tissue transplants. Our organization is diverse by nature, and inclusive by choice. LifeGift strives to reflect the communities where we live and work, and our multi-cultural and diverse team contributes an abundance of talent, abilities, and innovation that have continued to elevate our success.
Rewards and Benefits for Your Career and Well-Being
LifeGift values its team members and offers a variety of highly competitive benefits. Full-time team members have the opportunity to enroll in the following insurance plans: medical, dental, and vision, as well as life insurance, LTD and STD, and FSAs and HSAs that are pre-tax and to which LifeGift contributes. LifeGift also offers an exceptional retirement package that includes 403(b) and 401(a) retirement plans with the opportunity for a generous match. Additionally, LifeGift offers a tuition reimbursement program to encourage team members to expand their knowledge and further their education. LifeGift recognizes the importance of a work-life balance and encourages team members to take advantage of a generous vacation and sick leave plan.
LifeGift is an equal opportunity employer!
If you are qualified and want to be considered for a career that is life-changing, has purpose, and where you can be a part of an organization that cares about its employees, we encourage you to apply by completing the application at www.lifegift.org/careers/
