What are the responsibilities and job description for the Medical Alert Installer - Rockford, IL Area position at LifeStation?
Description
About Us
Do you want to make an impact while managing your own schedule? LifeStation is one of the largest providers of medical alert monitoring and senior technology services in the United States. We are looking for individuals who have a genuine desire to help others and a passion to serve those in need.
Position Description:
We have an immediate opening to expand our network of professionals who will be assisting our senior members in their homes by delivering and setting up a medical alert system. Our professional installers will work directly with our members and/or their loved ones to schedule on-site home visits at the member's home and will provide services to install, set up, test, and educate the member on how to use the equipment. The average installation takes 10-20 minutes to complete.
Position Responsibilities:
Our Medical Alert installers are responsible for the communication, delivery, initial setup, and testing of medical alert units in the members’ homes. You will be responsible for calling the subscriber and scheduling an appointment within your predetermined installation territory which is within 100 miles of the Rockford, Illinois area. After a successful installation, you will be required to collect and send various documents back to the office. You must maintain the strictest confidentiality, as per HIPAA guidelines, when handling and communicating member information.
Qualifications:
- Experience performing in-home installations, i.e. medical device installation, cable installation, etc.
- Ability to follow step-by-step installation instructions
- Strong Customer Service and people skills required
- Highly motivated, organized, and able to work independently
- Patient, professional demeanor when interacting with clients
- Punctual and reliable
- Good verbal and written communication skills
- Home Health Aid or Caregiver experience a plus
Requirements
- Must have a reliable vehicle, valid driver's license, registration and insurance information
- Must have a laptop or desktop computer
- Working email address, smartphone, and basic computer skills required
- Must be able to walk up and down stairs, bend, squat, and/or lift up to 25 pounds
We are an Equal Opportunity Employer and do not discriminate on the basis of an individual’s sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation, gender identity or expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status, or other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.