What are the responsibilities and job description for the Switchboard Operator position at Lightways Hospice and Serious Illness Care?
Founded in 1982 as Joliet Area Community Hospice, Lightways Hospice and Serious Illness Care is an independent, nonprofit healthcare provider licensed in 11 counties in northwest Illinois. We provide exceptional serious illness care, hospice care and grief support for adults and children.
The majority of our direct patient care is in the field with Lightways team members providing care in the home, nursing facility or assisted living facility. We also have a 20-bed inpatient unit in Joliet. Non-clinical staff are based out of our Joliet administrative offices.
We currently have a full time opening for Switchboard Operator. This position will works 9-5:30 five (5) days per week with alternating weekends. This position also works alternating holidays. The main responsibility is to answer all incoming calls in a professional manner and direct calls to the appropriate department. Also responsible for running/distributing reports as requested and supporting other departments with clerical needs such as data entry and/or special projects.
The successful candidates will have excellent interpersonal skills and previous experience answering a multi-line telephone.
The full time position is eligible for full benefits. Lightways offers a generous benefit plan that includes medical, dental, disability, life insurance, 401k with company match, holidays and a generous PTO plan for full time positions.
