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Customer Service Rep I - PHC

Lincare
Phoenix, AZ Full Time
POSTED ON 8/6/2024 CLOSED ON 9/4/2024

What are the responsibilities and job description for the Customer Service Rep I - PHC position at Lincare?

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, as well as supporting compliance to physician direction.

Job Responsibilities

  • Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
  • Documents calls and intakes in computerized record keeping system (Productivity)
  • Verifies and updates demographic information such as address and telephone number in computerized records
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