Demo

Customer Service Rep

Lincare
Lynchburg, VA Full Time
POSTED ON 12/6/2024 CLOSED ON 1/5/2025

What are the responsibilities and job description for the Customer Service Rep position at Lincare?

One of the Nation's major suppliers of in-home oxygen & respiratory therapy is seeking Customer Service Representatives.

Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home. We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them. Lincare is a dynamic, growing company with over 1,000 locations in 49 states, employing over 13,000 people who share our corporate vision for quality care and service.

WHY WORK AT Lincare?

  • Culture- An inclusive, open, and friendly environment focused on our associates and their success
  • Benefits- Comprehensive benefits package with flexible options to fit your individual needs
  • Robust Bonus Plan- Monetary rewards for meeting and exceeding established production goals

Responsibilities

  • Call patients to obtain current doctor info, last seen date, and/or any upcoming appointments
  • Review and make sure all documentation created and received meets insurance guidelines
  • Contact Doctors' offices, hospitals, and insurance companies to ensure all necessary billing documents are received
  • Answer/make phone calls using proper telephone etiquette
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