What are the responsibilities and job description for the 911 Telecommunications Officer position at Lincoln County?
911 TELECOMMUNICATION OFFICER
Lincoln County
Applications are now being accepted to establish an eligibility list for future openings in the 911 Telecommunication Division of the Lincoln County Sheriff’s Office. This is a full-time, non-sworn 911 Telecommunication Officer position under the direction of the Sheriff and the general supervision of the 911 Administrator. To be considered, applicants must complete the Wisconsin Law Enforcement Standards Board form DJ-LE-330 as well as the release of information form found on Lincoln County's website at www.co.lincoln.wi.us under Career Opportunities.
JOB DESCRIPTION:
Duties consist of a wide variety of communications-related tasks including reporting for work in a regular and predictable manner, answering administrative, non-emergency and emergency 9-1-1 calls, tracking status of emergency services units, providing information to Police, Fire, EMS and other emergency personnel, monitoring radio and teletype traffic, responding to direct-line building and fire alarms, answering calls from deaf persons using a telephonic device for the deaf, monitoring NOAA weather services, testing emergency personnel radio and paging system, maintaining knowledge of emergency communications devices, rules, procedures, ordinances and laws, and performing other assigned tasks. All duties and responsibilities will be performed in accordance with established policies and procedures. Individuals will be required to work nights, evenings, weekends, holidays, and overtime as shift rotations dictate.
QUALIFICATIONS:
Requirements include U.S. Citizenship; 18 years of age; high school diploma or equivalent; valid Wisconsin driver’s license; no felony convictions; excellent communications skills including the ability to hear, speak, write and understand written, verbal and audio/visual media in English; ability to sit for long periods of time and work in an enclosed area; ability to comprehend and follow written and verbal orders and policies; ability to mentally retain information on a short and long term basis and to think and react quickly demonstrating sound decisions and judgements; courteous, professional public service attitude; keyboard skills with the ability to accurately type a minimum of 35 words per minute; experience with and knowledge of computers. Prior experience in law enforcement or EMS preferred but not required. Must have ability to work under stressful situations, ability to multi-task, be self-motivated and have the ability to work independently as well as part of a team. Successful applicants will be subjected to oral interview, practical exam, medical, psychological and drug screenings, and extensive background investigation. Must complete a one year probationary period.
SALARY:
$19.84 per hour plus shift differential. Eligible for Lincoln County benefit package including; health, dental, vision, life, LTD, vacation, sick leave, holiday pay and Wisconsin Retirement System.
HOURS OF WORK:
Persons in this division work a 4/7, 4/3, 3/1, 3/3 shift consisting of both 8 and 12 hour days.
Applications must be made on Wisconsin Law Enforcement Standards Board form DJ-LE-330. Application forms are available in the Lincoln County Service Center, 801 N. Sales Street, Suite 205, Merrill, Wisconsin and the County’s website at www.co.lincoln.wi.us. Deadline for submitting an application is 4:30 p.m. on Friday, July 9, 2021 at: Administration Office Lincoln County Service Center, 801 N. Sales St, Ste. 205 Merrill, WI 54452 Phone (715) 539-1010
Fax (715) 539-8053
AN EQUAL OPPORTUNITY EMPLOYER
Job Type: Full-time
Pay: $19.84 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 12 hour shift
- Holidays
- Weekend availability
Work Location: One location