Property Administrator

Reporting to the General Manager & Property Manager, employee will perform accounting, administrative, operations and tenant relations duties. Success in this position results in maintaining a high level of client satisfaction.

Responsibilities:

• Respond promptly to tenant concerns and requests
• Monitor tenant service requests to completion, conducting tenant follow-up and preparing work order reports as required
• Facilitate conference room reservation requests
• Responsible for new tenant transition program
• Maintain building and tenant signage
• Tenant Billing: Process work order billing and prepare upload for service requests from work order system to accounting software
• Accounts Receivable: process tenant cash receipts through accounting software
• Process invoice payments via Avid Electronic Pay System
• Prepare management fee calculation
• Maintain purchase order tracking spreadsheet
• Respond to vendor requests and concerns
• Review received certificates for accuracy
• Conduct follow-up communication for inaccurate/missing certificates
• Maintain tracking reports and distribute to building staff
• General office functions, including spreadsheet creation, document copying, telephone calls, create/maintain form letters and mail merge records
• Maintain document file system for tenants, leasing, construction, building, employees and accounting
• Ensure constant accuracy of tenant roster, email distribution lists, emergency contact lists and other important building information
• Distribution of documents via Adobe Sign
• Other duties as requested

Desired Competency, Experience and Skills:

• Candidates should possess the following qualifications:
• A high level of energy, drive, and initiative in the pursuit of job goals
• Strong organizational skills; ability to self-start and multi-task
• Advanced oral and written communications
• Exercise sound judgment and creativity in problem solving
• Strong work ethic and positive attitude
• Manage workload commitments effectively and handle deadlines under pressure
• Ability to work on one’s own or as part of a team
• Strong attention to detail
• Proficient in Microsoft Office; MRI/JDE/Yardi software experience a plus