What are the responsibilities and job description for the Sales Leader (Part-time keyholder) position at Little Green Apple - Hallmark?
Part-Time Sales Leader (Key holder)
- Modeling and coaching selling skills as well as sharing product knowledge to ensure all team members are up to date on products and offerings to meet customer’s relationship needs.
- Leading staff when the Store Manager is not available and providing feedback along the way.
- Conducting point-of-sale audits and assisting the Store Manager with other inventory management procedures.
- Communicating daily priorities, goals, and store and corporate communications while ensuring a dynamic, fun, and supportive team environment.
- Creating and maintaining a warm, inviting, easy-to-navigate shopping environment.
- Helping and affirming customers in finding the perfect card and gift solutions to fulfill their missions of caring and connecting.
- Making the interaction easy and convenient for shoppers by effectively handling store operations - product replenishment & merchandising, ringing sales, processing shipments, managing inventory, etc.
- Delivering an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, affirmed, and eager to return.
BASIC QUALIFICATIONS ( Required To Be Considered )
- At least 18 years of age.
- One or more years of experience in retail, sales or customer service;
- Ability to work a flexible schedule that meets the needs of the business, including, events, holidays, evenings and weekends.
- Availability to open and close the store 3 times per week and 2 weekend shifts per month.
- Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.
Preferred Qualifications
- High school diploma or equivalent.
- One or more years of previous experience in (specialty) retail, sales or customer service.
- Strong customer-focused engagement and consultative selling skills.
- Ability to communicate effectively with customers and employees.
- Demonstrated success working as a member of a team.
- Ability to receive feedback and take action when appropriate.
- Strong sense of urgency, flexibility and willingness to adapt to change.
- Desire and ability to learn the business.
- Proficiency and comfort using a computer and other technology.
The above statements are intended to describe the general nature and level of work being performed by people in this position. They are not intended to be construed as an exhaustive list of all responsibilities and duties of an employee, so classified.
Employees must be physically able to perform the essential functions of the position, with or without reasonable accommodation.
Little Green Apple, Inc. does not discriminate in its employment, or any other programs or activities, on the basis of race, religion, color, creed, national origin, ancestry, ethnicity, gender, economic status, age, marital status, sexual orientation or disability. We provide reasonable accommodation for qualified individuals with a disability, if requested.