What are the responsibilities and job description for the Bell Person - Bossier City position at Live! Casino & Hotel Louisiana?
Why We Need Your Talents
At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand
Perform duties of Bellperson, assisting guests upon check-in and check-out and as needed.
Where You'll Make an Impact
Must-Haves
At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand
Perform duties of Bellperson, assisting guests upon check-in and check-out and as needed.
Where You'll Make an Impact
- Show guests to room assisting them with their luggage.
- Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.
- Check luggage for hotel guests both for day and overnight.
- Maintain the designated stations in the lobby, standing alert to be easily summoned for fronts.
- Open doors while guests are being greeted in a friendly and courteous manner.
- Maintain the cleanliness of the bell stand, lobby and baggage room. Keep lobby door and windows clean when not busy with guests.
- Post the daily events board and entertainment board in the lobby.
- Maintain an open communication line through all shifts by proper use of log.
- Deliver messages and valet to guest rooms.
- Perform pick-ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles
- May perform the duties of a valet
- Assist front desk with key inventory twice weekly.
- Maintain a professional appearance and mannerism
- Other duties as assigned
- Able to read and interpret guest service materials, maps and directions
- Able to communicate with supervisors, co-workers and guests
Must-Haves
- Education A high school diploma or GED equivalent is preferred
- Experience Customer contact experience is required. Ability to communicate with guests, respond to questions, knowledge of hotel services, local area events and activities. Ability to drive vans, limousines and automobiles and an excellent driving record as verified by a Motor Vehicle Report preferred. Second language is a plus.
- You will be exposed to an alcohol and smoking environment and must be able to work in such environment.
- Must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.
- Lifting 20 to 60lbs
- Pushing/Pull a minimum of 120bs
- Carry 20-60 lbs.
- Bending and kneeling
- Continuous walking
- Continuous standing
- Climbing steps