What are the responsibilities and job description for the Spark- Community Manager position at Live! Hospitality & Entertainment?
About Spark Coworking
Spark Coworking provided collaborative workspace for growing and established startups and entrepreneurs, with locations in Baltimore, MD, Kansas City, MO, St. Louis, MO & Arlington, TX. As a catalyst for advancing entrepreneurship, Spark serves as a connecting force for creative and technology focused companies growing within entrepreneurial ecosystems. Spark offers startup resources, hospitality-focused amenities, shared coworking space, private offices and custom suites for founders, creatives, and innovators - allowing them to ignite ideas that transform into successful companies and organizations. Learn more at www.sparkcoworking.com
Overview Of The Role
The Community Manager's role is responsible for leading Spark St. Louis leasing initiatives, cultivating ecosystem
outreach, and managing membership strategy for the location. This role also leads efforts to establish a positive and
engaging coworking community culture for members, guests and partners. This role is the first point of contact with
Spark visitors and members, and is responsible for maintaining a positive work environment. The Community
Manager serves as liaison for Spark Coworking’s National Director and is onsite on a full-time basis. This role “keeps an ear to the ground” with the Spark community and stays abreast of member resource and/or networking needs. This role leads efforts to build external partnerships with corporate and community organizations and also takes an active role in curating and organizing onsite events, member programing and marketing for the community. Must have a strong interest in startup culture and is currently established within the St. Louis startup ecosystem, to be a bridge and facilitate connections for community members.
Responsibilities
Spark Coworking provided collaborative workspace for growing and established startups and entrepreneurs, with locations in Baltimore, MD, Kansas City, MO, St. Louis, MO & Arlington, TX. As a catalyst for advancing entrepreneurship, Spark serves as a connecting force for creative and technology focused companies growing within entrepreneurial ecosystems. Spark offers startup resources, hospitality-focused amenities, shared coworking space, private offices and custom suites for founders, creatives, and innovators - allowing them to ignite ideas that transform into successful companies and organizations. Learn more at www.sparkcoworking.com
Overview Of The Role
The Community Manager's role is responsible for leading Spark St. Louis leasing initiatives, cultivating ecosystem
outreach, and managing membership strategy for the location. This role also leads efforts to establish a positive and
engaging coworking community culture for members, guests and partners. This role is the first point of contact with
Spark visitors and members, and is responsible for maintaining a positive work environment. The Community
Manager serves as liaison for Spark Coworking’s National Director and is onsite on a full-time basis. This role “keeps an ear to the ground” with the Spark community and stays abreast of member resource and/or networking needs. This role leads efforts to build external partnerships with corporate and community organizations and also takes an active role in curating and organizing onsite events, member programing and marketing for the community. Must have a strong interest in startup culture and is currently established within the St. Louis startup ecosystem, to be a bridge and facilitate connections for community members.
Responsibilities
- Leads Leasing Strategy and maintains membership goals for community
- Develops internal marketing materials and communications for staff and members
- Provides leadership support during private and community events held on-site
- Responsible for updating and supporting Marketing and Social Media initiatives
- Develops community programming and promotes onsite events via social media platforms
- Responsible for financial reports, maintaining vendor invoices and processing billing
- Manages opening and closing procedures of the workspace and ensure common areas are ready for members
- Responds to inquiries from members, provide information in a prompt and professional manner
- Responds to membership prospects requests and provides workspace tours
- Responsible for taking inventory of supplies and contacting vendors
- Attends business & tech industry events and network with prospects & partners
- Provides training insight and support to associate support staff
- Bachelor’s Degree or equivalent, or an equivalent combination of education and experience.
- Strong ability to provide attention to detail
- Strong communication skills and ability to interact with members and guests in a professional manner
- Carrying or lifting items weighing up to 25 pounds
- Use a keyboard to generate log of client requests/inquiries, mostly while sitting
- Handling objects, products and computer equipment/keyboard
- Must be able to safely move about the venue and/or assigned work area
- Computer skills including Google Drive, MS Word and Excel
- Reading and writing abilities are utilized often when performing front desk functions
- May be required to work nights, weekends, and/or holidays