Housekeeping Manager

With the most gorgeous spring and summer weather to enjoy the 18-hole golf course, hiking, biking, rafting, and more, our employees make the Moonlight Basin experience come alive. If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Moonlight Basin is looking for you.

Our staff consists of locals, and seasonal workers from all 50 states as well as international students and workers from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Moonlight Basin family!

THE OPPORTUNITY

Our Housekeeping Manager position is a full- time, year-round position. They are responsible for overseeing all aspects of operations including private residence cleaning, laundry, inventory of supplies, scheduling, training, discipline and inspecting of the residence properties. This includes off season cleaning projects. The Manager is responsible for hiring, training, coaching, supervising, and creating weekly Associates schedules. While maintaining a positive and friendly attitude with all member owners and Associates and is the liaison between member owners and cleaners.

WHAT YOU WILL DO:

• Oversees the overall operation of the housekeeping department
  • Communicate additions or changes to the assignment sheets as they arise throughout the shift.
  • Inspect homes cleaned by assigned housekeeper, using designated checklist. Directly contact housekeeper and relay any deficiencies to be corrected.
  • Update home status after approving cleanliness and condition in accordance with departmental standards.
• Supervision of department staff
  • Identifies staffing needs; obtain approval for additional positions; and works with human resources to source and hire candidates.
  • Interviews, screens, completes reference checks, and seek approval to hire candidates
  • Conducts weekly, monthly, quarterly performance reviews
  • Address performance issues
  • Assist with shuttling employees from housing to the worksite before and after their shift.
• Quality control
  • Report maintenance repairs and submit to Management. Contact Engineering directly for urgent repairs.
  • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
  • Inspect homes cleaned by assigned housekeeper, using designated checklist. Directly contact housekeeper and relay any deficiencies to be corrected.

KEYS TO SUCCESS:

• High school degree or GED, Associates degree preferred
• Minimum of 3-years in a supervisor/lead housekeeping position
• Additional, 3-years of housekeeping experience
• Knowledge of proper cleaning techniques, requirements, and use of equipment.
• Knowledge of proper chemical handling.
• Ability to input and access information in the property management system/computers.
• Fluency in English both verbal and non-verbal.
• Ability to work a flexible schedule: mornings, nights, holidays, and weekends when needed.
• Valid Driver’s License and clean driving record (parking tickets are acceptable)
• Able to pass a criminal background screen
• Ability to maintain confidentiality of member owners and guest information.

BENEFITS OF EMPLOYMENT:

• Competitive salary
• Annual bonus
• Heath, dental, vision insurance
• Short- & Long-Term Disability and Life Insurance paid for by the company.
• Matching 401(k) with no waiting period or vesting schedule.
• Complimentary meal per shift
• Tuition reimbursement
• Wellness program that can be used for a Big Sky season ski pass or a gym membership.
• End-of-season discounts on our retail store items.
• End-of-season employee celebration.
• Employee housing is available.

Disclaimer:

This job description is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities for this specific job. The responsibilities, tasks, and duties of this position might differ from those outlined above and other duties may be assigned as necessary.

We are proud to be an EEO/AA employer M/F/D/V.

Moonlight Basin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.