Overnight Supervisor

Company & Property Description

Whether traveling on a ski trip to Aspen or taking a romantic escape in Santorini for a special anniversary, it is the simple things that are most important to the guests of Auberge Resorts Collection. At Auberge, we offer the opportunity to create personal memories and stories: tasting freshly picked fruit in Cabo San Lucas, horseback riding with a local cowboy in Costa Rica, or planting coral gardens in the South Pacific. People who know us choose to return for shared experiences that connect them to local cultures which will be forever embedded in their souls.

Nestled between the soaring peaks of Utah’s Wasatch and Uinta mountain ranges, the Lodge at Blue Sky sits on 3,500 acres of some of the world’s most breathtakingly beautiful natural lands, just a few short minutes from Park City. Blue Sky’s unique philosophy fosters, in equal measure, unmatched luxury and uninhibited adventure, and our primary purpose is to provide guests with an unequaled level of personalized service. The Lodge at Blue Sky selects only the most qualified and passionate individuals to join our Family in growing strong roots in our local and global community, being responsible stewards of the land we love, experiencing meaningful adventures, and nurturing our connections with people and other living creatures, every single day. Our mission to provide luxury with wild abandon to our guests can only be fulfilled by nurturing, valuing, and empowering our employees to be their best selves, and giving our best in return. Our culture is centered on our genuine appreciation of and respect for our team members, and we are dedicated to providing the best employee experience possible by pairing people with positions that both challenge and enrich them, and offering competitive wages, comprehensive benefits, and unique perks. We hope you will be happy here, and we know that your personal contribution will enrich our culture and our property; we hope that Blue Sky will do the same for you. We’re glad you are here.

Role Summary

Perform the established close of day functions for resort, spa and F&B operations and to create the daily house status sheet. Represent the management as acting M.O.D. during the hours of duty. Granted limited authority to troubleshoot operational issues and guest or associate problems. Responsible for loss prevention and ensuring the safety of all people on the property. This is an overnight position.

Core Responsibilities

Please note that this is not an exhaustive list of everything that needs to be done! Within the Auberge family, our people always find new ways to look after the business, their guests, and their team-mates. Within this, the key responsibilities for this position are:

Required Qualifications

• A genuine affinity for interacting meaningfully and positively with guests.
• High school graduate or equivalent.
• Ability to communicate in English verbally and in writing.
• One year of experience in a clerical position with emphasis in customer relations.
• One year of experience in a cash-handling position.
• Basic knowledge of accounting theory.
• Proficiency with computers.
• (Desired) College graduate with a degree in accounting.
• (Desired)Two years of luxury resort experience.

Physical Demands: Frequent need to perform the following physical activities:

• Reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to providing food service in the restaurant.
• The constant need to perform the following physical activities: grasping, turning, finger dexterity.
• Frequent need to stand for long periods of time.
• Lifting/carrying up to 10-20 lbs. frequently and 40 lbs. occasionally.
• Vision requirements: the constant need to view small print. Frequent need to see small details and things clearly beyond arms’ reach.
• Hearing requirements: the constant need to speak on the telephone and/or two-way radio.
• Respond to the general public and converse with staff. Ability to hear fire alarms and emergency equipment.

Essential Functions

• Act according to the policies and procedures established in the associate handbook.
• Maintain complete awareness of facilities, hours of operation, emergency procedures and rules of conduct.
• Be aware of resort occupancy, restaurant guest count and private dining or group activities.
• Cooperate with department managers, security and staff members to promote customer service, the integrity of the Finance department and spirit of The Lodge at Blue Sky.
• Complete projects assigned by Rooms Operations Manager/Assistant Director of Finance.
• Prepare daily house status sheet
• Respond to all emergencies as established in the Management Emergency Procedure Guidelines.
• Always be prepared to respond immediately to guests arriving late, room service orders, luggage assistance and guests checking out.
• Perform all Night Audit tasks as directed to close and reconcile the day’s receipts.
• Participate in and support hotel and company efforts towards sustainability and environmental initiatives as part of the Green Team program.
• Provide room service and assist guests whenever necessary.
• Maintain familiarity with reservations including checking availability, front desk including billing, and concierge including Blue Sky activities.
• Perform other duties as directed, developed or assigned.

What Else?

At Auberge, we are passionate about our mission to be the best loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating indelible memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort and beauty. Whatever role we play in Auberge, and wherever we reside and work, we all live by the view that our core purpose is to enrich people’s lives.

If that philosophy resonates with you and you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.