Sales Lead, LOFT Outlet

About Us

About the role

As a Sales Lead, you're a key team member who supports and models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.

This Position is typically scheduled 20 - 25 hours a week.

On average, Sales Leads can expect shift lengths of 4 - 6 hours long.

Hours Of Store Operation

Sunday 10:00am - 6:00pm

Monday - Saturday 10:00am - 8:00pm

The impact you can have

In This Role, You'll Have The Opportunity To

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.
  
  

You'll bring to the role

• 6-months of retail sales experience (preferred)
• Ability to operate a point-of-sale system and possess proficient cash handling skills
• Enjoys communicating and coaching
• Flexible availability that includes 2 evening shifts a week, and Saturday OR Sunday.
• Takes initiative in making thoughtful decisions
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines
  
  

Benefits

• 401(k) plan
• Merchandise employee discounts 50%-75% off of full price items
• Employee discount at our sister brands: Ann Taylor, Talbots, Lane Bryant
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships
• Come to work dressed in LOFT looks you love!
  
  

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location:

Store 2978-Tanger Outlets at Tilton-ANN-Tilton, NH 03276

Position Type

Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.