DIRECTOR OF EMPLOYMENT SERVICES

Description

WHO IS LOGAN? 

LOGAN Community Resources is our full name but who are we? LOGAN is a non-profit organization with community impact in Michiana. 

What does LOGAN do and why do we exist? LOGAN supports people with intellectual and developmental disabilities so that they and their families may achieve their desired quality of life. 

What does LOGAN aspire to be? LOGAN envisions a community in which every individual, regardless of obstacles or challenges, is able to reach their full potential. 

How do LOGAN employees do their jobs every day? LOGAN employees are dedicated to performing their duties with respect, kindness, honesty, loyalty, and quality in mind for LOGAN’s clients, staff, and the agency.

LOGAN offers a robust benefits package, which includes:

Accruing Paid Time Off and Holiday Pay 

Medical, Dental/Orthodontia, and Vision plans 

Rx Help Prescription Cost Assistance Program & KISx Card for optimal surgical procedures

403(B) Traditional and ROTH retirement plans – Company match of up to 3% after 1 year of service

Employee Assistance Program (EAP)

Flexible Spending Account (FSA)

Long-term disability and Reliance Standard Supplemental Insurance Plans (Short-term disability, critical illness, acceded, accidental death & dismemberment)

$15,000 company paid life insurance

Full time employees eligible for Public Service Loan Forgiveness Program

Employee-Referral incentive for qualifying positions

The Director of Employment Services is responsible for the programmatic, operational, and administrative aspects of LOGAN’s Employments services which includes Pre-Vocational Services, Community Employment, Extended Services, and Pre-Employment Transition Services. The Director is responsible for direct supervisory oversight of the AIM Program Staff, Employment Consultants, Job Coaches, and Transition Specialists.

Requirements

Essential Functions

• Leads the development, design, and structure of services in the direction of best practices within the field and creates a working environment that embodies high expectations of the individuals served and a strong belief in their employment capabilities.
• Hires and supervises AIM Program Staff, Employment Consultants, Job Coaches, and Transition Specialists. 
• Member of the Employment Transformation team and as such ultimately part of the DDRS Employment Transformation Collaborative   
• Works with the Senior Director of Residential and Business Services in the development and design of client engagement in integrated community settings. This might include such things as a storefront, mobile work crews, integrated workforce, social enterprise, and other entrepreneurial ventures.   
• Monitors the performance of staff, initiating and assuring prompt recognition systems and disciplinary action as appropriate. 
• Assures the completion of performance evaluations (introductory and annual).
• Provides ongoing support and communication to staff.  
• Conducts regular staff meetings for the purpose of communicating information, obtaining staff input, and providing training on programmatic and operational issues.
• Leads effective teams in each service area.
• Ensures the development, implementation and periodic review of goals and objectives for all individuals in accordance with regulatory requirements. 
• Ensures the development and use of risk plans and positive behavior supports for all individuals.
• Ensures that case coordination functions are completed for those individuals whose primary LOGAN service is Community Employment or Extended Services.    
• Works effectively with the Director of Quality Assurance in developing and implementing systems to assure services are provided that reflect LOGAN’s Core Values. 
• Monitors the engagement of individuals served in meaningful and productive activities.
• Manages incident reporting and resolution.
• Develops outcome measurements to assess the results of services provided.
• Ensures compliance with regulatory and accreditation requirements and effectively addresses issues identified in surveys and completes plans of correction as required. 
• Develops and monitors the department budget working toward financial targets in terms of client services billing. 
• Ensures proper documentation of services and submittal of all billing information and invoicing on a timely basis. Approves billing as required.    
• Works collaboratively with the Pre-ETS Collaborative, Vocational Rehabilitation staff at both the local and state level, and other providers in meeting individuals’ employment goals.    
• Develops job sites and opportunities through one-on-one meetings with area businesses and various networking events. 
• Coordinates and attends regular meetings with Vocational Rehabilitation.  
• Assures and maintains supplies and equipment needed for successful service delivery.  
• Works effectively with all departments to assure that sound business, human resources, and marketing practices are implemented in the delivery of our services. 
• Provides input into agency policies, procedures and practices.  
• Participates as an active member of the Leadership Team at LOGAN.
• Effectively communicates with parents, guardians, advocates and residential providers regarding the well-being of individuals served. 
• Responds in a timely and sensitive manner to all concerns and problems that arise.  
• Develops and maintains professional networks and relationships.

General Responsibilities

• Assists in promoting the health and safety of individuals served by LOGAN, visitors, and other staff.
• Serves as role model for individuals served and other staff.      
• Serves as an advocate and always protects the human rights of all individuals served.
• Participates in training as required by supervisor.            
• Facilitates professional growth by keeping current on new philosophy, research, technology, program strategies, etc.
• Serves on internal and external committees as assigned.
• Completes other duties as assigned by supervisor.

QUALIFICATIONS

Education

• Candidate must possess a minimum of bachelor’s degree in Social Services, Education, or related area.

Experience

• Candidate must possess a minimum of ten years of experience in social service environment and at least five years of supervisory or management experience.

Knowledge, Skills, and Abilities

• Ability to communicate effectively, both verbal and written
• Ability to interact effectively with a variety of personalities, including clients, parents, families, guardians, and other providers.
• Ability to accurately interpret and consistently communicate policies and procedures.
• Ability to prioritize assignments and meet deadlines.
• Ability to work independently and use sound judgment.
• Requires a high degree of tact, honesty, confidentiality, maturity, and attention to detail.
• Ability to be creative in exploring new and innovative ideas.

CONTACT RESPONSIBILITY

Fulfilling the responsibilities of this job may result in contact with body fluids. LOGAN will provide training and offer Hepatitis B vaccination at no cost to the employee.