Service and Support Administrator

LOGAN COUNTY BOARD OF DEVELOPMENTAL DISABILITIEs

Position Title: Service and Support Administrator BA (Case Manager)

Salary Range: $22.01-32.49 per hour

Hours: 8:00 AM to 4:00 PM flexible hours dependent on job demands

Days: 250

QUALIFICATIONS: Bachelor’s Degree in a Social Services field and preferred experience

working with individuals with developmental disabilities.

LICENSURE OR CERTIFICATION REQUIREMENTS: Ohio Department of DD Services and Support Administration Registration/Certification

EMPLOYMENT REQUIREMENTS:

Must pass a medical fitness for duty examination including chemical dependency test; must pass criminal background check; valid driver's license with less than six (6) points on BMV report; must possess and provide proof of current auto insurance coverage pursuant to agency policy; must complete all Public School Works employee training as per Employee Safety Training Guide (may be acquired after employment). May be requested to lift, carry, and move enrollees, including children, adolescents, and adults in a safe manner, according to in-service training. May be required to work flexible hours based on service needs.

JOB DESCRIPTION AND WORKER CHARACTERISTICS:

Reviews assessments and develops individual service plans using person-centered planning and focusing on community inclusion. Facilitates team meetings: identifying individual’s needs, supports and services.

Establishes budgets for their services based on the individual’s needs. Complete forms and on-line tools to enroll individuals on Medicaid waivers. Prepares, writes and completes forms, reports, correspondence, case notes, other related material: maintains and updates client files as required; completes documentation for TCM billing. Ensures involvement with other agencies that will impact the life of the eligible individual without duplication of services; will monitor to assure services are provided & coordinated effectively and in a timely fashion.

Monitors the implementation of individual service plans to assure consistency and desired outcomes for the individual. Monitors reports of Major Unusual Incidents and Unusual Incidents in accordance with Department of DD rules and guidelines; monitors for trends and patterns and amends individual service plans as necessary.

Determines eligibility for county board services for those 6 years and older as needed, and may refer to additional appropriate service providers; Provides direct service monitoring to individuals living independently by making periodic visits to the residence as deemed appropriate;

Performs quality assurance reviews: Coordinate assessments of the individual identifying needs, and supports that promote the individual’s rights, self-determination, physical, emotional and material well-being, personal development, relationships and social inclusion.

Responds to crisis situations on a 24-hour basis to assist with providing any needed services.

Responds to requests for information or referral without eligibility determination; Consults with service providers to improve or expand existing services; participates in public relations activities to promote support and awareness of case management services. Assists individuals in making selections from the service providers they have interviewed; Participates in the development and expansion of community resources for individuals with developmental disabilities; Consults with and advises residential administrators; provides staff education and staff training; assists in program design and implementation.

As necessary employee shall comply with Safety Rules established for the purpose of fulfilling compliance with Ohio Employment Risk Reduction Standards, Rules, or Orders, through the utilization of protective equipment and decontamination techniques; Performs other assigned duties related to the position.

ESSENTIAL FUNCTIONS OF THE POSITION: For purposes of 42 USC 12101:

1. Prepares and maintains plans, records, reports, assessments, and evaluations.

2. Provides case management services to enrollees.

3. Assists, consults with, and trains staff, families and others.

4. Measures, assesses, and interprets results of skills, abilities and disabilities.

5. Attends and participates in conferences, meetings, workshops, and seminars.

6. Communicates with parents, families, and staff.

7. Interprets and complies with applicable laws, regulations, policies, and professional ethical standards.

8. Lifts, carries and moves enrollees as needed.

9. Maintains required certifications/degrees/licenses.

10. Travels to homes and educational settings identified in enrollee programs.

11. Demonstrates regular and predictable attendance.

12. Shall comply with Safety Rules established for the purpose of fulfilling compliance with Ohio Employment Risk Reduction Standards, Rules, or Orders, through the utilization of protective equipment and decontamination techniques.

13. Provides 24-hour services as needed.

GENERAL EXPECTATIONS:

• Promotes and implements the mandates of the LCBDD in a professional, positive, and efficient manner.
• Maintaining confidentiality is required.
• Regular and predictable attendance is expected.
• Preserving a valid certification, licensure or registration is expected for those positions that require such in order to continue employment.
• It is essential for the employee to maintain all training and in-services required by the position.
• The LCBDD promotes a non-hostile and non-discriminating work environment. Employees must adhere to respectful conduct and language at all times. The Board expects all employees to follow policies/procedures of the department and Agency rules and regulations.

COMPETENCIES FOR THIS POSITION: Provides service and support administration for eligible individuals with developmental disabilities. Work is performed at the agency facility, remotely and in the community under the scheduling and directions of the Support Services Director.

POSITIONS DIRECTLY SUPERVISED: none

EQUIPMENT OPERATED: Office and Technology Equipment

WORKING CONDITIONS:

• Position may involve exposure to individuals with medical and behavioral risks.
• Working conditions may exist that are not such as normally exist in the occupation of the public employee. These conditions may include exposure to blood borne pathogens, communicable disease, potentially infectious materials, and/or aggressive behavior.

PROBATIONARY PERIOD: One Year

Job Type: Full-time

Pay: $22.01 - $32.49 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Bellefontaine, OH 43311: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: Hybrid remote in Bellefontaine, OH 43311

Salary : $22 - $32