Medical Assistant Project Coordinator

​​​Salary Range: $21.09 -$29.07

Pay rates are determined based on experience and internal equity.

Position Summary:

• This position reports to the Sr. Director of Operations, but works closely with Lompoc Health Clinic Directors.
• Works closely and productively with all Lompoc Health medical assistants and providers.
• Demonstrates quality and effectiveness in work habits.
• Remains flexible to changing systems and processes.
• Works well under stress or with tight deadlines.
• Completes special projects as assigned.
• Works as a team player supporting a variety of staff.
• Displays a caring and responsive attitude and conducts all activities respecting patient, family and employee rights and expectations.
• Demonstrates sound cost containment techniques.
• Adheres to established safety requirements and procedures to ensure a safe working environment.
• Maintains and evaluates own clinical expertise and practice. Recognizes legal and policy limits of individual practice.
• Maintains certification and license requirements and submits required evidence of certification/licensure as needed.
• Adheres to all policies and procedures.
• Regular attendance is an essential job function.
• Completes annual performance and competency evaluation process with management and participates in goal setting, performance improvement and educational training as needed.
• Participates in department quality improvement, clinic safety, infection control and hazardous materials programs/activities. 
• Participates in professional development activities and maintains professional affiliations.
• Attends required meetings and participates in committees as requested.
• Adheres to HIPAA regulations.
• Exercises discretion and maintains high level of confidentiality.
• Performs related work as required.

District Responsibility:

• Support of the District Mission and Values
• Demonstrate Respect, Professionalism and Courtesy to all patients, other providers and coworkers.
• Constantly use C-I-CARE principles when communicating with others.

Position Duties/Responsibility:

• Coordination of all education/training efforts for all medical assistants and providers for clinic quality improvement programs.
• Assist in the development of short- and long-term plans and objectives for programs, monitor progress, assure adherence and evaluate performance. 
• Assists with the development of workflows to incorporate program improvement initiatives.
• Assist in the preparation of project application materials and documentation for submission to relevant agencies. 
• Assist in design of performance objectives, implement and monitor progress to meet desired outcomes.  
• Ensure that all team members understand the scope of the project as well as individual and departmental responsibilities.  
• Assist in the development of innovative ideas on how to improve performance amongst quality metrics.
• Develop periodic outreach plan according to program needs. 
• Compile and submit project progress reports to relevant agencies. 
• Utilization of Population Health Management Software for reporting.
• Other duties as assigned.

 Essential Functions:

• Must have strong computer and program skills, to include the Microsoft Office suite and the ability to learn and master other computer technology and software as needed.  
• Must have the ability to keyboard. 
• Must have the ability sit or stand for prolonged periods of time. 
• Must have the ability to interact verbally in a positive matter with co-workers and visitors.  
• Demonstrates the ability to function as a team member within the department. 
• Demonstrates the ability to have positive personal interactions with staff, patients, visitors and physicians.  
• Possess strong analytical and problem-solving skills. 
• Possess strong written and verbal communication skills. 
• Work with minimal supervision, exercise discretion and use independent judgment.  
• The ability to verbally and in writing communicate with physicians; patients and co-workers.
• The ability to maintain a California Medical Assistant certification.
• The ability to be supervised.
• The ability to work as a Team.
• The ability to have positive personal interactions with coworkers, patients, families and others.
• Knowledge of clinical policies and procedures.
• Knowledge of clinical practices and medical terminology.
• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Ability to communicate well with patients, families, co-workers, physicians, other members of the healthcare team, etc.
• Ability to adapt to varied, age-specific and/or specialized groups.
• Ability to understand use, function, interpret, document, and keep records.
• Ability to interpret, adapt and apply guidelines and procedures.
• Ability to react calmly and effectively in emergency situations.
• Ability to read, write and communicate effectively in English.
• Ability to organize and prioritize work. 
• Ability to follow oral and written instructions. 
• Ability to reason and make sound judgments.
• Skill in identifying problems and recommending solutions.
• Skill in establishing and maintaining effective working relationships with co-workers, management, patients, medical staff, and the public.
• Skill in accepting constructive criticism and giving suggestions in a professional manner. 

Position Qualifications:

• High School diploma or equivalent.
• Certification with one of the following agencies is highly preferred: American Association of Medical Assistants (AMA), American Medical Technologists (AMT), California Certifying Board of Medical Assistants (CMAA) with Injection Training.
• Current CPR certification required from the American Heart Association or American Red Cross.
• Skills/Ability:    Be able to communicate effectively with patients to the degree the patient’s ability allows. Be able to follow written and verbal instructions and communicate patient’s condition to other staff. 
• LVMC reserves the right to modify the minimum requirements depending on the needs of the organization.