Auto Bodily Injury Claims Specialist

We are seeking an experienced Auto Bodily Injury/Casualty Claims Specialist to join our dynamic team!

At Lonestar Managing General Agency, our employees are our biggest asset! It is our mission to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees happy and engaged. We provide the tools and the support our employees need to grow both professionally and personally. We encourage self-improvement and celebrate success by rewarding ideas and results. We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas. Join in on the excitement and become part of our thriving organization!

The Auto Bodily Injury Claims Specialist will be responsible for investigating and settlement of automobile bodily injury claims. They will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation.

DUTIES & RESPONSIBILITIES:

• Review & determine course of action on each file assigned, utilizing technical knowledge & experience for the purpose of supporting final disposition of a loss.
• Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage, liability status, and damages that are applicable for each claim.
• Process Bodily Injury, and coverage claims in accordance with established office procedures.
• Work closely with Third Parties, plaintiff counsel and Claims Director to determine necessary injury and coverage investigation.
• Research case and statutory law in order to conduct proper claim investigation.
• Document policy status, coverage, liability and damages on all claims and notify re-insurer on qualifying claims.
• Prepare and present claim evaluations for the appropriate settlement authority.
• Maintain reasonable expense factors.
• Handle other duties as assigned.

QUALIFICATIONS REQUIRED:

• Minimum of 3-5 years in Auto Bodily Injury/Casualty claims experience a MUST!
• Texas Licensed Adjuster - All Lines is required (Multi-State licensing is preferred)
• Non-Standard insurance experience a plus!
• Bi-lingual a preferred but not required!
• Knowledge of legal and medical terminology.
• Excellent negotiation, analytical, organizational, interpersonal and communication (verbal, written, phone) skills.
• Strong skills in the areas of verbal and written communication with an ability to develop and maintain positive customer, co-worker, management and third-party relationships.
• Experience in an automated claims processing work environment
• Knowledge of fraud reduction practices
• General working knowledge of policies, file procedures, state rules and regulations.
• Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster.

This role is Hybrid, In-Office 3 days a week/WFH 2 days a week (after onboarding and training is completed).

Lonestar MGA provides a competitive benefits package to all full- time employees. Following are some of the perks Lonestar employees receive:

We pay competitive salaries for your great experience and offer a generous benefits package!

• Competitive Salaries!
• Flexible Work Schedules
• Commitment to your Training & Development
• Medical and Dental
• Telemedicine Benefit
• 401k with a generous company match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement Training Programs
• Wellness Program
• Fun company sponsored events
• And so much more!