Learning and Development Coordinator

Job Title: Learning & Development Coordinator

FLSA Status: Non-Exempt

Department: Human Resources

Reports to: Manager, Learning & Development

Flex Work Eligible! This position qualifies for the Flexible Work Policy. Employees receive  work 75 days annually to work remote! The initial amount of days is prorated for the first year based on start date. 

GENERAL DESCRIPTION / PURPOSE:

The Learning and Development Coordinator plays a pivotal role in facilitating training programs at Loram and ensuring the meticulous documentation and reporting of training for all employees. The position involves monitoring and overseeing employee training and renewals, delivering exceptional customer service, and creating and disseminating support materials to enhance the learning experience at Loram. This role actively supports all company employees in fulfilling their training requirements and collaborates with the training team by liaising with vendors and internal stakeholders. The position is responsible for troubleshooting user issues, providing assistance, and contributing significantly to maintaining and enhancing Loram's support services for its learners.

ESSENTIAL JOB FUNCTIONS:

Functional & Technical Skills

• Monitor, organize, and manage railroad training requirements (credentials) with a focus on urgency and accuracy.
• Coordinate and schedule logistics for training events.
• Assist in developing and maintaining departmental standard work instructions or standard operating procedures.
• Ensure timely preparation and scheduling of training sessions.
• Support the L&D Manager on various projects as required.

Operational Excellence

• Display excellent written and verbal communication skills.
• Demonstrate the ability to propose, lead, and support continuous improvement initiatives in training.
• Uphold the accuracy and confidentiality of information.

BEHAVIORAL COMPETENCIES:

• Peer Relationships
• High Impact Communication
• Action Oriented
• Planning and Organizing

REQUIRED QUALIFICATIONS:

Education: Associate degree or 2 years of experience in administrative assistance. 

Experience: Highly proficient in MS Office including Word, Excel, PowerPoint, MS Access, and Outlook, or equivalent. Must have excellent verbal and written communication, presentation, and time management skills. Highly organized, possess strong problem-solving skills, have high attention to detail, and be energetic and proactive in initiating solutions. Associate degrees can be substituted for work experience.

PREFERRED QUALIFICATIONS:

Experience: Experience with a learning management system. Cornerstone is strongly preferred. Supporting backend training functions. Experience working in a corporate or transportation is a plus. 

WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Office deskwork, requiring sitting, walking, using phone & computer
• May lift up to 30 lbs. occasionally
• Can tolerate variable and sometimes challenging conditions during visits or inspections of company equipment in a railroad environment.

Loram is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.  

Revision November 2023

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