What are the responsibilities and job description for the Receptionist position at Lotane and Associates, P.A.?
Role and Responsibilities
Responsible for handling front office reception and administration duties. Answers telephones, and performs general clerical and customer service work in support of the office.
Duties and Responsibilities:
· Answers incoming telephone calls, determines purpose of calls, and forward calls to appropriate personnel
· Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable
· Answers questions about the organization and provides callers with address, directions, and other information
· Collect mail and packages
· Perform data entry on incoming correspondence
· Welcomes on-site visitors, determines nature of business, and announces visitors to the appropriate personnel (Visitors must be escorted at all times)
· Reports potentially unsafe conditions
· Perform data intake on client files received via mail
· Request supporting documents from clients
· Coordinate mail flow in and out of office for USPS, FedEx and UPS
· Operate mail machine
· Other duties as assigned
Qualifications and Education Requirements
· High school diploma or equivalent
· Valid Florida Driver's License
Preferred Skills
· Computing skills/ MS office suit, Cogent, Outlook, Laserfiche, MS Infopath, Accurint, PDF Architect
· Organization
· Communication
· Problem solving
· Flexibility
· Decision making
· Initiative
· Telephone skills
· Dependability
· Interpersonal Skills
· Professionalism
· Attention to Detail
· Effective Verbal Communication
· Time Management
· Multi-Tasking
Work Remotely
- No
Job Type: Full-time
Pay: $11.00 - $12.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Cocoa, FL 32922: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Salary : $11 - $12
